Occupation AtlasSkillscustomer service
Skill · Occupation Atlas
customer service
Needed by 103 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 103 in all, page 2 of 2.
- admissions coordinator
- auxiliary nursing and midwifery vocational teacher
- bank account manager
- bus driving instructor
- business administration vocational teacher
- call centre quality auditor
- car driving instructor
- client relations manager
- commercial director
- contact centre supervisor
- corporate trainer
- design and applied arts vocational teacher
- doctors' surgery assistant
- driving instructor
- emergency medical dispatcher
- food service vocational teacher
- green coffee buyer
- ground steward/ground stewardess
- insurance broker
- international student exchange coordinator
- legislative drafter
- loan officer
- maritime instructor
- market research analyst
- marketing consultant
- medical records clerk
- medical records manager
- motorcycle instructor
- mutual fund broker
- network marketer
- occupational driving instructor
- occupational railway instructor
- public speaking coach
- quality services manager
- sales processor
- sales support assistant
- swimming facility attendant
- transport technology vocational teacher
- truck driving instructor
- vessel steering instructor
- vocational teacher
- waiting list coordinator
- window cleaner
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- adhere to organisational guidelines26
- assess students24
- give constructive feedback24
- listen actively24
- work in a multicultural environment in health care24
- apply organisational techniques23
- accept own accountability22
- apply teaching strategies22
- promote inclusion22
- adapt teaching to student's capabilities21
- assist students in their learning21
- company policies21
- curriculum objectives21
- guarantee students' safety21
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.