Occupation AtlasSkillsguarantee customer satisfaction
Skill · Occupation Atlas
guarantee customer satisfaction
Needed by 108 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 108 in all, page 1 of 2.
- advertising sales agent
- after-sales service technician
- ammunition specialised seller
- audio and video equipment specialised seller
- audiology equipment specialised seller
- bakery specialised seller
- beauty salon manager
- bed and breakfast operator
- beverages specialised seller
- bookshop specialised seller
- building materials specialised seller
- call centre agent
- call centre quality auditor
- car leasing agent
- client relations manager
- clothing specialised seller
- commercial sales representative
- computer and accessories specialised seller
- computer games, multimedia and software specialised seller
- confectionery specialised seller
- cosmetics and perfume specialised seller
- customer contact centre information clerk
- customer service representative
- delicatessen specialised seller
- domestic appliances specialised seller
- door to door seller
- drapery and carpet cleaner
- eyewear and optical equipment specialised seller
- fish and seafood specialised seller
- floor and wall coverings specialised seller
- flower and garden specialised seller
- fruit and vegetables specialised seller
- fuel station specialised seller
- furniture specialised seller
- garage manager
- hardware and paint specialised seller
- hawker
- ICT account manager
- ICT help desk agent
- interior planner
- intermodal logistics manager
- jewellery and watches specialised seller
- laundromat attendant
- live chat operator
- market vendor
- meat and meat products specialised seller
- medical goods specialised seller
- motor vehicle aftersales manager
- motor vehicles specialised seller
- music and video shop specialised seller
- orthopaedic supplies specialised seller
- performance rental technician
- pet and pet food specialised seller
- press and stationery specialised seller
- railway passenger service agent
- rental service representative
- rental service representative in agricultural machinery and equipment
- rental service representative in air transport equipment
- rental service representative in cars and light motor vehicles
- rental service representative in construction and civil engineering machinery
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- product comprehension75
- provide customer follow-up services72
- identify customer's needs67
- characteristics of products58
- characteristics of services58
- demonstrate products' features54
- ensure compliance with legal requirements54
- apply numeracy skills53
- carry out active selling48
- sales argumentation48
- e-commerce systems47
- operate cash register47
- use different communication channels47
- issue sales invoices44
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.