Occupation AtlasSkillshandle customer complaints
Skill · Occupation Atlas
handle customer complaints
Needed by 91 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 91 in all, page 2 of 2.
- doorman/doorwoman
- front of house manager
- gambling manager
- ground steward/ground stewardess
- halal butcher
- hospitality establishment security officer
- hospitality revenue manager
- host/hostess
- hotel porter
- insurance claims handler
- insurance claims manager
- kitchen unit installer
- kosher butcher
- laundry worker
- linen room attendant
- locker room attendant
- lottery manager
- membership administrator
- meter reader
- mountain guide
- operations manager
- park guide
- receptionist
- specialised goods distribution manager
- tanning consultant
- tourist animator
- tourist guide
- train attendant
- veterinary nurse
- warehouse worker
- weights and measures inspector
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- maintain customer service54
- comply with food safety and hygiene31
- greet guests31
- manage staff31
- identify customer's needs30
- manage budgets28
- implement marketing strategies27
- train employees26
- assist clients with special needs24
- implement sales strategies23
- maintain relationship with customers23
- recruit employees23
- create solutions to problems19
- manage health and safety standards19
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.