Occupation AtlasSkillsmonitor customer service
Skill · Occupation Atlas
monitor customer service
Needed by 61 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 61 in all, page 2 of 2.
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- manage staff56
- measure customer feedback53
- recruit employees53
- manage budgets52
- maintain relationship with customers50
- maximise sales revenues50
- employment law49
- order supplies49
- ensure compliance with purchasing and contracting regulations48
- maintain relationship with suppliers48
- manage theft prevention48
- oversee promotional sales prices47
- study sales levels of products47
- negotiate buying conditions46
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.