Occupation AtlasSkillsprovide customer follow-up services
Skill · Occupation Atlas
provide customer follow-up services
Needed by 100 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 100 in all, page 2 of 2.
- retail entrepreneur
- sales assistant
- sales engineer
- sales processor
- second-hand goods specialised seller
- shoe and leather accessories specialised seller
- shop assistant
- specialised antique dealer
- specialised seller
- sporting accessories specialised seller
- sports equipment repair technician
- technical sales representative
- technical sales representative in agricultural machinery and equipment
- technical sales representative in chemical products
- technical sales representative in electronic and telecommunications equipment
- technical sales representative in hardware, plumbing and heating equipment
- technical sales representative in machinery and industrial equipment
- technical sales representative in mining and construction machinery
- technical sales representative in office machinery and equipment
- technical sales representative in the textile machinery industry
- telecommunications equipment specialised seller
- textile specialised seller
- ticket issuing clerk
- tobacco specialised seller
- toymaker
- toys and games specialised seller
- vehicle maintenance supervisor
- watch and clock repairer
- administrative assistant
- automotive electrician
- blacksmith
- call centre agent
- call centre supervisor
- chimney sweep
- ICT help desk manager
- live chat operator
- ornamental metal worker
- race track operator
- spa attendant
- vehicle technician
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- guarantee customer satisfaction72
- product comprehension68
- identify customer's needs61
- characteristics of products58
- characteristics of services58
- issue sales invoices57
- apply numeracy skills54
- ensure compliance with legal requirements52
- demonstrate products' features51
- operate cash register47
- e-commerce systems46
- use different communication channels45
- carry out active selling44
- process refunds44
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.