Occupation AtlasSkillsassist customers
Skill · Occupation Atlas
assist customers
Needed by 53 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 53 in all.
- betting manager
- bookmaker
- car leasing agent
- club host/club hostess
- cocktail bartender
- door to door seller
- equine dental technician
- gambling manager
- hawker
- head chef
- head sommelier
- ICT help desk agent
- laundromat attendant
- market vendor
- personal shopper
- personal stylist
- post office counter clerk
- promotions demonstrator
- rental service representative
- rental service representative in agricultural machinery and equipment
- rental service representative in air transport equipment
- rental service representative in cars and light motor vehicles
- rental service representative in construction and civil engineering machinery
- rental service representative in office machinery and equipment
- rental service representative in other machinery, equipment and tangible goods
- rental service representative in personal and household goods
- rental service representative in recreational and sports goods
- rental service representative in trucks
- rental service representative in video tapes and disks
- rental service representative in water transport equipment
- restaurant host/restaurant hostess
- sommelier
- specialised seller
- street food vendor
- waiter/waitress
- animal groomer
- animal shelter worker
- bicycle mechanic
- chef
- consumer electronics repair technician
- customer contact centre information clerk
- desktop publisher
- ground steward/ground stewardess
- gunsmith
- head pastry chef
- mobile devices technician
- mobile phone repair technician
- pastry chef
- power tool repair technician
- recreational facilities manager
- sports equipment repair technician
- telecommunications technician
- ticket issuing clerk
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- identify customer's needs26
- communicate with customers25
- guarantee customer satisfaction23
- maintain customer service23
- process payments23
- product comprehension19
- provide customer follow-up services19
- achieve sales targets17
- apply numeracy skills16
- have computer literacy15
- company policies14
- handle financial transactions14
- financial capability13
- perform multiple tasks at the same time13
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.