Occupation AtlasSkillscommunicate with customers
Skill · Occupation Atlas
communicate with customers
Needed by 214 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 214 in all, page 1 of 4.
- advertising sales agent
- aeronautical information specialist
- after-sales service technician
- bank teller
- barber
- bicycle courier
- bodyguard
- bus driver
- cabin crew instructor
- car and van delivery driver
- car leasing agent
- carriage driver
- casino cashier
- chemical application specialist
- chief conductor
- client relations manager
- cloak room attendant
- commercial sales representative
- companion
- construction general contractor
- consumer rights advisor
- customer contact centre information clerk
- customer service representative
- debt collector
- equine dental technician
- financial trader
- gaming dealer
- gaming inspector
- ground steward/ground stewardess
- guide dog instructor
- hairdresser
- ICT help desk agent
- ICT help desk manager
- insurance clerk
- interior architect
- interior landscaper
- intermodal logistics manager
- investment fund management assistant
- kennel supervisor
- life coach
- locker room attendant
- lottery cashier
- lottery operator
- massage therapist
- masseur/masseuse
- mine manager
- motorcycle delivery person
- move manager
- mover
- moving truck driver
- office clerk
- parking valet
- passenger fare controller
- pawnbroker
- personal shopper
- pest management worker
- pharmacist
- pharmacy assistant
- pharmacy technician
- post office counter clerk
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- identify customer's needs43
- process payments42
- use different communication channels40
- apply technical communication skills39
- have computer literacy39
- guarantee customer satisfaction37
- train employees37
- product comprehension32
- handle financial transactions31
- quality standards30
- provide customer follow-up services29
- maintain customer service28
- speak different languages27
- assist customers25
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.