Occupation AtlasSkillscommunicate by telephone
Skill · Occupation Atlas
communicate by telephone
Needed by 63 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 63 in all, page 1 of 2.
- call centre agent
- car leasing agent
- crisis helpline operator
- customer contact centre information clerk
- domestic butler
- education administrator
- employment agent
- employment and vocational integration consultant
- fact checker
- front line medical receptionist
- human resources assistant
- legal administrative assistant
- medical administrative assistant
- office clerk
- pharmacy assistant
- pharmacy technician
- property assistant
- receptionist
- recruitment consultant
- secretary
- taxi controller
- telephone switchboard operator
- veterinary receptionist
- waiting list coordinator
- aquaculture harvesting technician
- aquaculture harvesting worker
- aquaculture hatchery worker
- aquaculture husbandry manager
- aquaculture husbandry worker
- astrologer
- ATM repair technician
- babysitter
- beauty salon attendant
- billing clerk
- biologist
- business journalist
- computer hardware repair technician
- consumer electronics repair technician
- crime journalist
- entertainment journalist
- foreign correspondent
- foreign language correspondence clerk
- fortune teller
- gate guard
- ground steward/ground stewardess
- house sitter
- household appliances repair technician
- human resources officer
- intercultural communication consultant
- interpreter
- journalist
- market research interviewer
- mobile phone repair technician
- office equipment repair technician
- political journalist
- presenter
- psychic
- rental service representative
- social work assistant
- sports journalist
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- administer appointments20
- develop professional network20
- interview people17
- listen actively15
- document interviews14
- communicate with customers13
- maintain customer service12
- use different communication channels12
- apply grammar and spelling rules11
- interview techniques11
- issue sales invoices11
- speak different languages11
- apply company policies10
- consult information sources10
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.