Occupation AtlasSkillsidentify customer's needs
Skill · Occupation Atlas
identify customer's needs
Needed by 261 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 261 in all, page 2 of 5.
- graphic designer
- hair removal technician
- hairdresser
- hairdresser assistant
- hardware and paint specialised seller
- head waiter/head waitress
- herbal therapist
- hospitality establishment receptionist
- host/hostess
- hotel butler
- hotel concierge
- ICT help desk agent
- ICT presales engineer
- industrial tool design engineer
- interior architect
- jewellery and watches specialised seller
- landscape architect
- laundry and dry cleaning manager
- letting agent
- manicurist
- market research analyst
- massage therapist
- masseur/masseuse
- meat and meat products specialised seller
- medical goods specialised seller
- membership manager
- motion picture film developer
- motor vehicles specialised seller
- music and video shop specialised seller
- musical instrument technician
- online sales channel manager
- orthopaedic supplies specialised seller
- pawnbroker
- pedicurist
- personal shopper
- personal stylist
- pet and pet food specialised seller
- photographic developer
- power distribution engineer
- press and stationery specialised seller
- private detective
- property acquisitions manager
- property assistant
- railway passenger service agent
- railway sales agent
- real estate agent
- recruitment consultant
- relationship banking manager
- renewable energy sales representative
- rental service representative
- rental service representative in agricultural machinery and equipment
- rental service representative in air transport equipment
- rental service representative in cars and light motor vehicles
- rental service representative in construction and civil engineering machinery
- rental service representative in office machinery and equipment
- rental service representative in other machinery, equipment and tangible goods
- rental service representative in personal and household goods
- rental service representative in recreational and sports goods
- rental service representative in trucks
- rental service representative in video tapes and disks
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- product comprehension104
- guarantee customer satisfaction67
- perform market research61
- provide customer follow-up services61
- use different communication channels60
- have computer literacy58
- monitor stock level55
- apply numeracy skills54
- issue sales invoices54
- characteristics of products51
- characteristics of services51
- build business relationships49
- sales argumentation48
- sales strategies48
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.