Occupation AtlasSkillsidentify customer's needs
Skill · Occupation Atlas
identify customer's needs
Needed by 261 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 261 in all, page 3 of 5.
- rental service representative in water transport equipment
- restaurant manager
- sales assistant
- sales processor
- second-hand goods specialised seller
- service manager
- shiatsu practitioner
- shoe and leather accessories specialised seller
- solar energy sales consultant
- sophrologist
- spa manager
- specialised antique dealer
- specialised seller
- speechwriter
- sporting accessories specialised seller
- sports equipment repair technician
- talent agent
- tanning consultant
- telecommunications equipment specialised seller
- textile specialised seller
- thanatology researcher
- ticket issuing clerk
- tobacco specialised seller
- tourist animator
- tourist information officer
- toys and games specialised seller
- traditional chinese medicine therapist
- travel agency manager
- travel agent
- travel consultant
- vehicle rental agent
- vehicle technician
- venue director
- waiter/waitress
- waste broker
- wholesale merchant
- wholesale merchant in agricultural machinery and equipment
- wholesale merchant in agricultural raw materials, seeds and animal feeds
- wholesale merchant in beverages
- wholesale merchant in chemical products
- wholesale merchant in china and other glassware
- wholesale merchant in clothing and footwear
- wholesale merchant in coffee, tea, cocoa and spices
- wholesale merchant in computer peripheral equipment and software
- wholesale merchant in dairy products and edible oils
- wholesale merchant in electrical household appliances
- wholesale merchant in electronic and telecommunications equipment and parts
- wholesale merchant in fish crustaceans and molluscs
- wholesale merchant in flowers and plants
- wholesale merchant in fruit and vegetables
- wholesale merchant in furniture, carpets and lighting equipment
- wholesale merchant in hardware, plumbing and heating equipment and supplies
- wholesale merchant in hides, skins and leather products
- wholesale merchant in household goods
- wholesale merchant in live animals
- wholesale merchant in machine tools
- wholesale merchant in machinery, industrial equipment, ships and aircraft
- wholesale merchant in meat and meat products
- wholesale merchant in metals and metal ores
- wholesale merchant in mining, construction and civil engineering machinery
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- product comprehension104
- guarantee customer satisfaction67
- perform market research61
- provide customer follow-up services61
- use different communication channels60
- have computer literacy58
- monitor stock level55
- apply numeracy skills54
- issue sales invoices54
- characteristics of products51
- characteristics of services51
- build business relationships49
- sales argumentation48
- sales strategies48
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.