Occupation AtlasSkillsmaintain customer service
Skill · Occupation Atlas
maintain customer service
Needed by 133 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 133 in all, page 2 of 3.
- locksmith
- lottery manager
- manicurist
- massage therapist
- masseur/masseuse
- medium
- mobile phone repair technician
- mountain guide
- night auditor
- office equipment repair technician
- park guide
- parking valet
- pastry chef
- pedicurist
- personal shopper
- personal stylist
- power tool repair technician
- psychic
- quick service restaurant crew member
- quick service restaurant team leader
- race track operator
- railway station manager
- restaurant host/restaurant hostess
- restaurant manager
- room attendant
- rooms division manager
- security consultant
- service manager
- ship steward/ship stewardess
- shoe repairer
- smart home installer
- sommelier
- spa attendant
- specialised seller
- sports equipment repair technician
- sports instructor
- steward/stewardess
- tanning consultant
- temperature screener
- tennis coach
- ticket issuing clerk
- ticket sales agent
- toilet attendant
- tour operator manager
- tour operator representative
- tour organiser
- tourism product manager
- tourist guide
- tourist information centre manager
- tourist information officer
- toymaker
- train attendant
- travel agent
- travel consultant
- usher
- venue director
- waiter/waitress
- watch and clock repairer
- wedding planner
- camping ground manager
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- handle customer complaints54
- identify customer's needs45
- comply with food safety and hygiene43
- greet guests38
- train employees37
- administer appointments36
- manage a small-to-medium business36
- maintain professional administration35
- order supplies35
- assist clients with special needs34
- process payments32
- communicate with customers28
- maintain relationship with suppliers28
- maintain relationship with customers27
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.