Occupation AtlasSkillsmaintain customer service
Skill · Occupation Atlas
maintain customer service
Needed by 133 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 133 in all, page 3 of 3.
- hospitality entertainment manager
- hospitality establishment security officer
- hospitality revenue manager
- linen room attendant
- operations manager
- outdoor activities instructor
- pest management worker
- pizzaiolo
- shop assistant
- student financial support coordinator
- tourism contract negotiator
- tourist animator
- waiting list coordinator
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- handle customer complaints54
- identify customer's needs45
- comply with food safety and hygiene43
- greet guests38
- train employees37
- administer appointments36
- manage a small-to-medium business36
- maintain professional administration35
- order supplies35
- assist clients with special needs34
- process payments32
- communicate with customers28
- maintain relationship with suppliers28
- maintain relationship with customers27
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.