Occupation AtlasSkillsmanage customer service
Skill · Occupation Atlas
manage customer service
Needed by 9 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 9 in all.
- beauty salon manager
- client relations manager
- laundry workers supervisor
- service manager
- spa manager
- sport administrator
- sport facility manager
- contact centre manager
- wood factory manager
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- handle customer complaints7
- manage staff7
- follow company standards6
- manage budgets6
- train employees6
- corporate social responsibility5
- create solutions to problems5
- customer relationship management5
- fix meetings5
- implement marketing strategies5
- plan health and safety procedures5
- recruit employees5
- supervise work5
- company policies4
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.