Occupation AtlasSkillscommunicate with customers
Skill · Occupation Atlas
communicate with customers
Needed by 214 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 214 in all, page 3 of 4.
- aquaculture harvesting technician
- ATM repair technician
- automation engineer
- battery system engineer
- beauty salon manager
- beer sommelier
- billing clerk
- bindery operator
- casino gaming manager
- clock and watchmaker
- co-pilot
- coffee taster
- complementary therapist
- computer hardware engineer
- construction manager
- deck officer
- digital printer
- door supervisor
- drafter
- eBusiness manager
- electrical drafter
- electrical equipment production supervisor
- electromagnetic engineer
- electromechanical drafter
- electromechanical engineer
- electronics drafter
- electronics production supervisor
- energy trader
- executive assistant
- financial broker
- foreign exchange cashier
- forest ranger
- forester
- groundsman/groundswoman
- hairdresser assistant
- home care aide
- hot foil operator
- ICT business analysis manager
- ICT business development manager
- imagesetter
- import export specialist
- industrial engineer
- insurance underwriter
- integrated circuit design engineer
- integration engineer
- investment clerk
- kennel worker
- land-based machinery operator
- letting agent
- live animal transporter
- manicurist
- manufacturing manager
- marketing manager
- mechatronics engineer
- medical device engineer
- medical records clerk
- meter reader
- microelectronics engineer
- microsystem engineer
- move coordinator
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- identify customer's needs43
- process payments42
- use different communication channels40
- apply technical communication skills39
- have computer literacy39
- guarantee customer satisfaction37
- train employees37
- product comprehension32
- handle financial transactions31
- quality standards30
- provide customer follow-up services29
- maintain customer service28
- speak different languages27
- assist customers25
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.