Occupation AtlasSkillscommunicate with customers
Skill · Occupation Atlas
communicate with customers
Needed by 214 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 214 in all, page 4 of 4.
- non-vessel operating common carrier
- office manager
- optical engineer
- optical instrument assembler
- optical instrument production supervisor
- optical instrument repairer
- optoelectronic engineer
- optomechanical engineer
- pedicurist
- personal stylist
- pet sitter
- photographic equipment assembler
- photonics engineer
- postman/postwoman
- prepress operator
- prepress technician
- production supervisor
- purchase planner
- quantity surveyor
- quarry manager
- reprographics technician
- robotics engineering technician
- sales manager
- screen printer
- securities broker
- sensor engineer
- specialised veterinarian
- stock broker
- thermal engineer
- toilet attendant
- tooling engineer
- train cleaner
- typesetter
- vehicle cleaner
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- identify customer's needs43
- process payments42
- use different communication channels40
- apply technical communication skills39
- have computer literacy39
- guarantee customer satisfaction37
- train employees37
- product comprehension32
- handle financial transactions31
- quality standards30
- provide customer follow-up services29
- maintain customer service28
- speak different languages27
- assist customers25
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.