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Skill · Occupation Atlas
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Needed by 9 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 9 in all.
- call centre agent
- insurance collector
- commercial sales representative
- credit adviser
- door to door seller
- house sitter
- rental service representative
- technical sales representative
- vehicle rental agent
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- guarantee customer satisfaction5
- have computer literacy5
- speak different languages5
- use customer relationship management software5
- communicate with customers4
- consumer protection4
- create solutions to problems4
- identify customer's needs4
- process payments4
- product comprehension4
- record customers' personal data4
- achieve sales targets3
- apply technical communication skills3
- characteristics of products3
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.