Occupation AtlasSkillsupsell products
Skill · Occupation Atlas
upsell products
Needed by 23 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 23 in all.
- barista
- bartender
- cabin crew manager
- cocktail bartender
- flight attendant
- hawker
- head sommelier
- quick service restaurant crew member
- quick service restaurant team leader
- sommelier
- ticket issuing clerk
- ticket sales agent
- tour operator representative
- travel agent
- travel consultant
- customer service representative
- electricity sales representative
- ground steward/ground stewardess
- head chef
- market vendor
- specialised seller
- steward/stewardess
- vehicle rental agent
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- maintain customer service16
- comply with food safety and hygiene13
- process payments12
- handle customer complaints10
- identify customer's needs10
- assist customers9
- have computer literacy8
- communicate with customers7
- guarantee customer satisfaction7
- use different communication channels7
- assist clients with special needs6
- maintain customer records6
- maintain relationship with customers6
- process booking6
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.