Occupation AtlasAircraft Service Attendants
O*NET · 53-6032.00
Aircraft Service Attendants
Service aircraft with fuel. May de-ice aircraft, refill water and cooling agents, empty sewage tanks, service air and oxygen systems, or clean and polish exterior.
Also called Aircraft Cleaner · Aircraft Deicer · Aircraft Detailer · Aircraft Fueler · Aircraft Refueler · Aircraft Technical Cleaner · Airfield Maintenance Equipment Operator · Airline Refueler
5 more
Airplane Refueler · Exterior Aircraft Cleaner · Fueler · Lavatory Technician · Refueler
Compare with another occupationCompare with Forest and Conservation Workers
Job Zone
- 1
- 2
- 3
- 4
- 5
Zone 2: Some Preparation Needed
Some preparation. Usually a high school diploma, some previous work-related skill or experience, and a few months to a year of training with experienced workers.
Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.
Occupational interest profile
RCERealistic · Conventional · Enterprising — the three strongest interests, in order
- R Realistic6.11
- C Conventional4.16
- E Enterprising2.10
- S Social1.87
- I Investigative1.83
- A Artistic1.00
RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.
Education and experience
The education level respondents say the job requires, and the most common answer for experience and training.
- Related work experience
- None (89%)
- On-site or in-plant training
- Up to and including 1 month (61%)
- On-the-job training
- Over 1 month, up to and including 3 months (41%)
Typically associated skills
All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.
- Active ListeningbasicImportance 3.3Level 2.8Level 2 looks like: Take a customer's order
- MonitoringbasicImportance 3.3Level 2.6Level 2 looks like: Proofread and correct a letter
- Critical ThinkingbasicImportance 3.0Level 2.9Level 2 looks like: Determine whether a subordinate has a good excuse for being late
- Operation and ControlImportance 3.0Level 2.9Level 2 looks like: Navigate the settings on an office printer to print on both sides of the paper
- SpeakingbasicImportance 3.0Level 2.9Level 2 looks like: Greet tourists and explain tourist attractions
- Judgment and Decision MakingImportance 3.0Level 2.6Level 2 looks like: Decide how scheduling a break will affect work flow
- Reading ComprehensionbasicImportance 3.0Level 2.6Level 2 looks like: Read step-by-step instructions for completing a form
- CoordinationImportance 2.9Level 2.9Level 2 looks like: Schedule appointments for a medical clinic
- Time ManagementImportance 2.9Level 2.4Level 2 looks like: Keep a monthly calendar of appointments
- WritingbasicImportance 2.8Level 2.6Level 2 looks like: Write down a guest's order at a restaurant
- Operations MonitoringImportance 2.8Level 2.4Level 2 looks like: Monitor completion times while running a computer program
- Active LearningbasicImportance 2.8Level 2.3Level 2 looks like: Think about the implications of a news article for job opportunities
Show the other 23
- Social PerceptivenessImportance 2.6Level 2.4Level 2 looks like: Notice that customers are angry because they have been waiting too long
- Complex Problem SolvingImportance 2.6Level 2.1Level 2 looks like: Lay out tools to complete a job
- Quality Control AnalysisImportance 2.5Level 2.5Level 2 looks like: Inspect a draft email for errors (e.g., grammar, punctuation)
- Learning StrategiesbasicImportance 2.5Level 2.3Level 2 looks like: Learn a different method of completing a task from a coworker
- Management of Personnel ResourcesImportance 2.4Level 2.3Level 2 looks like: Encourage a coworker who is having difficulty finishing a project
- Service OrientationImportance 2.4Level 2.0Level 2 looks like: Ask customers if they would like a cup of coffee
- TroubleshootingImportance 2.3Level 2.3Level 2 looks like: Identify the source of a leak by looking under a machine
- Systems AnalysisImportance 2.3Level 1.9Level 2 looks like: Determine how loss of a team member will affect the completion of a job
- InstructingImportance 2.1Level 2.1Level 2 looks like: Instruct a new employee in the use of a timekeeping system
- Equipment MaintenanceImportance 2.1Level 1.9Level 2 looks like: Add oil to an engine as indicated by a warning light
- MathematicsbasicImportance 2.0Level 1.9Level 2 looks like: Count the amount of change to be given to a customer
- PersuasionImportance 2.0Level 1.9Level 2 looks like: Solicit donations for a charity
- Equipment SelectionImportance 2.0Level 1.6Level 2 looks like: Select a tool to adjust a loose part on a bicycle
- Systems EvaluationImportance 2.0Level 1.6Level 2 looks like: Determine why estimates for the time to complete a task are overly optimistic
- RepairingImportance 2.0Level 1.5Level 2 looks like: Tighten a screw to get a door to close properly
- NegotiationImportance 1.9Level 1.8Level 2 looks like: Present justification to a manager for altering a work schedule
- Management of Material ResourcesImportance 1.6Level 0.9
- Management of Financial ResourcesImportance 1.5Level 0.9
- ProgrammingImportance 1.5Level 0.6
- Technology DesignImportance 1.4Level 0.5
- Operations AnalysisImportance 1.4Level —
- SciencebasicImportance 1.4Level —
- InstallationImportance 1.3Level —
Tasks
3 core · 8 supplementalWhat people in this occupation do, as O*NET records it, core tasks first by importance (1–5).
- Guide aircraft to designated areas using hand signals, batons, or other methods.Importance 4.7
- Radio to flight dispatchers or other personnel to discuss incoming or outgoing aircraft.Importance 4.6
- Complete forms describing tasks completed.Importance 4.3
Show the other 8
- Apply de-icing fluid to aircraft from baskets lifted by truck-mounted cranes.Importance 5.0
- Refuel aircraft using hoses connected to fuel trucks.Importance 4.8
- Tow aircraft to gates or hangars using tugs, tractors, or other vehicles.Importance 4.8
- Empty aircraft lavatory systems or refill them with sanitizer fluid.Importance 4.1
- Load baggage or cargo for crew or passengers.Importance 4.1
- Climb ladders to reach aircraft surfaces to be cleaned.Importance 4.0
- Inspect aircraft components to locate cracks, breaks, leaks, or other problems.Importance 4.0
- Refill aircraft potable water tanks.Importance 4.0
Knowledge
Bodies of knowledge the work draws on.
- Public Safety and SecurityImportance 4.0Level 3.6Level 4 looks like: Inspect a building site for safety violations
- English LanguageImportance 3.9Level 3.2Level 4 looks like: Edit an article for a news website
- Education and TrainingImportance 3.6Level 3.8Level 4 looks like: Lead a quality improvement seminar
- Customer and Personal ServiceImportance 3.5Level 4.3Level 4 looks like: Be responsible for 10 children at daycare
- TransportationImportance 3.3Level 3.4Level 4 looks like: Drive a semi-truck through a busy city
- Computers and ElectronicsImportance 2.9Level 3.3Level 4 looks like: Use a computer to format a document
- MathematicsImportance 2.6Level 2.7
- Administration and ManagementImportance 2.5Level 2.4Level 1 looks like: Approve a reimbursement request
Show all 33
- AdministrativeImportance 2.3Level 2.3Level 1 looks like: Direct phone calls to the appropriate staff member
- Law and GovernmentImportance 2.3Level 2.2Level 1 looks like: Describe the length of a U.S. presidential term
- MechanicalImportance 2.3Level 2.4Level 1 looks like: Replace the filters in a furnace
- Production and ProcessingImportance 2.2Level 1.5Level 1 looks like: Put a computer back into its packing materials
- ChemistryImportance 2.0Level 2.7
- Communications and MediaImportance 1.8Level 1.7Level 1 looks like: Write a thank you note
- Engineering and TechnologyImportance 1.8Level 1.3Level 1 looks like: Install a door lock
- Personnel and Human ResourcesImportance 1.8Level 1.2Level 1 looks like: Fill out a medical claim form
- TelecommunicationsImportance 1.7Level 0.8Level 1 looks like: Send an email
- BiologyImportance 1.6Level 0.8Level 1 looks like: Feed domestic animals
- GeographyImportance 1.6Level 1.1Level 1 looks like: Know the capital of the United States
- PhysicsImportance 1.5Level 1.3Level 1 looks like: Use a crowbar to pry open a box
- PsychologyImportance 1.5Level 1.0Level 1 looks like: Monitor several children on a playground
- Medicine and DentistryImportance 1.4Level 0.5Level 1 looks like: Use a band-aid
- Building and ConstructionImportance 1.3Level —
- DesignImportance 1.3Level —
- Sales and MarketingImportance 1.3Level —
- Therapy and CounselingImportance 1.3Level 0.6Level 1 looks like: Put ice on a sprained ankle
- Economics and AccountingImportance 1.2Level —
- Sociology and AnthropologyImportance 1.2Level —
- Food ProductionImportance 1.1Level —
- Foreign LanguageImportance 1.1Level —
- History and ArcheologyImportance 1.1Level —
- Philosophy and TheologyImportance 1.1Level —
- Fine ArtsImportance 1.0Level —
Abilities
Enduring capacities the work calls for.
- Oral ComprehensionImportance 3.6Level 3.3Level 4 looks like: Understand a coach's oral instructions for a sport
- Problem SensitivityImportance 3.5Level 2.9Level 2 looks like: Recognize that an unplugged lamp won't work
- Oral ExpressionImportance 3.3Level 3.1Level 4 looks like: Give instructions to a lost motorist
- Trunk StrengthImportance 3.3Level 3.3Level 4 looks like: Shovel snow for half an hour
- Far VisionImportance 3.1Level 3.0Level 2 looks like: Read a roadside billboard
- Information OrderingImportance 3.1Level 2.9Level 2 looks like: Follow the correct steps to make change
- Manual DexterityImportance 3.1Level 3.3Level 4 looks like: Pack oranges in crates as quickly as possible
- Multilimb CoordinationImportance 3.1Level 3.1Level 4 looks like: Operate a forklift truck in a warehouse
Show all 52
- Near VisionImportance 3.1Level 3.0Level 2 looks like: Read indicators on the dashboard of a car
- Reaction TimeImportance 3.1Level 3.0Level 2 looks like: Start to slow down the car when a traffic light turns yellow
- Speech ClarityImportance 3.1Level 2.9
- Speech RecognitionImportance 3.1Level 2.8Level 2 looks like: Recognize the voice of a coworker
- Written ComprehensionImportance 3.1Level 2.9Level 2 looks like: Understand signs on the highway
- Control PrecisionImportance 3.0Level 3.1Level 4 looks like: Adjust farm tractor controls
- Depth PerceptionImportance 3.0Level 3.0Level 2 looks like: Merge a car into traffic on a city street
- Dynamic StrengthImportance 3.0Level 3.0Level 2 looks like: Use pruning shears to trim a bush
- Extent FlexibilityImportance 3.0Level 2.9Level 2 looks like: Reach to adjust the radio in a car
- Inductive ReasoningImportance 3.0Level 2.9Level 2 looks like: Decide what to wear based on the weather report
- Selective AttentionImportance 3.0Level 2.9Level 2 looks like: Answer a business call with coworkers talking nearby
- Static StrengthImportance 3.0Level 3.0Level 4 looks like: Pull a 40-pound sack of fertilizer across the lawn
- Auditory AttentionImportance 2.9Level 3.0Level 2 looks like: Listen to a lecture while people nearby are talking
- Deductive ReasoningImportance 2.9Level 2.8Level 2 looks like: Know that a stalled car can coast downhill
- Gross Body EquilibriumImportance 2.9Level 2.5Level 2 looks like: Stand on a ladder
- Spatial OrientationImportance 2.9Level 2.3Level 2 looks like: Use the floor plan to locate a store in a mall
- Time SharingImportance 2.9Level 3.0Level 3 looks like: Watch street signs while driving at 30 miles an hour
- Written ExpressionImportance 2.9Level 2.4Level 1 looks like: Write a note to remind someone to take food out of the freezer
- Arm-Hand SteadinessImportance 2.8Level 2.5Level 2 looks like: Light a candle
- Glare SensitivityImportance 2.8Level 2.5Level 2 looks like: Drive on a familiar road on a cloudy day
- Rate ControlImportance 2.8Level 2.6
- VisualizationImportance 2.8Level 2.6Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
- Category FlexibilityImportance 2.6Level 2.5Level 2 looks like: Sort paintbrushes based on length
- Hearing SensitivityImportance 2.6Level 2.4Level 2 looks like: Notice a doorbell ringing
- Perceptual SpeedImportance 2.6Level 2.6Level 2 looks like: Sort mail according to ZIP codes with no time pressure
- Response OrientationImportance 2.6Level 2.4Level 2 looks like: When a doorbell and phone ring at the same time, quickly select which to answer first
- Finger DexterityImportance 2.5Level 2.3Level 2 looks like: Put coins in a parking meter
- Flexibility of ClosureImportance 2.5Level 2.1Level 2 looks like: Detect that your phone is ringing while at a concert
- Peripheral VisionImportance 2.5Level 2.4Level 2 looks like: Keep in step while marching in a band
- StaminaImportance 2.5Level 2.3Level 1 looks like: Walk 1/4 mile
- Gross Body CoordinationImportance 2.4Level 2.1Level 2 looks like: Get in and out of a truck
- Visual Color DiscriminationImportance 2.4Level 2.4Level 1 looks like: Separate laundry into colors and whites
- Speed of ClosureImportance 2.3Level 2.3Level 3 looks like: Recognize a song after hearing only the first few notes
- Explosive StrengthImportance 2.1Level 1.9Level 2 looks like: Hit a nail with a hammer
- MemorizationImportance 2.1Level 2.0Level 1 looks like: Remember the number on your bus to be sure you get back on the right one
- Night VisionImportance 2.1Level 1.8Level 2 looks like: Read street signs at dusk (just after sunset)
- Number FacilityImportance 2.1Level 1.8Level 1 looks like: Add 2 and 7
- Sound LocalizationImportance 2.1Level 2.1Level 2 looks like: Listen to a sound system to determine which speaker is working
- Fluency of IdeasImportance 2.0Level 1.9Level 2 looks like: Name four different uses for a screwdriver
- Mathematical ReasoningImportance 2.0Level 1.5Level 1 looks like: Determine how much 20 oranges will cost when they are priced at 5 for 4 dollars
- OriginalityImportance 2.0Level 1.9Level 2 looks like: Use a credit card to open a locked door
- Wrist-Finger SpeedImportance 2.0Level 2.1Level 2 looks like: Use a screwdriver to twist in a screw
- Dynamic FlexibilityImportance 1.8Level 1.0Level 2 looks like: Hand pick a bushel of apples from a tree
- Speed of Limb MovementImportance 1.4Level —
Work activities
Kinds of activity the work is made of.
- Inspecting Equipment, Structures, or MaterialsImportance 4.5Level 4.5Level 4 looks like: Inspect equipment in a chemical processing plant
- Getting InformationImportance 4.4Level 4.4Level 4 looks like: Review a budget
- Operating Vehicles, Mechanized Devices, or EquipmentImportance 4.4Level 4.6Level 4 looks like: Drive an 18-wheel tractor-trailer
- Communicating with Supervisors, Peers, or SubordinatesImportance 4.2Level 4.5Level 4 looks like: Report the results of a sales meeting to a supervisor
- Identifying Objects, Actions, and EventsImportance 4.1Level 4.5Level 4 looks like: Judge the suitability of food products for an event
- Monitoring Processes, Materials, or SurroundingsImportance 4.1Level 3.5Level 4 looks like: Test electrical circuits
- Documenting/Recording InformationImportance 4.0Level 4.1Level 4 looks like: Document the results of a crime scene investigation
- Making Decisions and Solving ProblemsImportance 4.0Level 4.3Level 4 looks like: Select the location for a major retail store
Show all 41
- Evaluating Information to Determine Compliance with StandardsImportance 3.9Level 4.6Level 4 looks like: Evaluate a complicated insurance claim for compliance with policy terms
- Training and Teaching OthersImportance 3.7Level 4.4Level 4 looks like: Teach a social sciences course to high school students
- Updating and Using Relevant KnowledgeImportance 3.7Level 4.4Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
- Handling and Moving ObjectsImportance 3.6Level 5.5Level 4 looks like: Arrange books in a library
- Organizing, Planning, and Prioritizing WorkImportance 3.6Level 4.3Level 4 looks like: Plan and adjust a personal to-do list according to changing demands
- Guiding, Directing, and Motivating SubordinatesImportance 3.5Level 4.3Level 4 looks like: Manage a small team of employees in a dynamic workplace
- Judging the Qualities of Objects, Services, or PeopleImportance 3.5Level 3.5Level 4 looks like: Determine the value of property lost in a fire
- Processing InformationImportance 3.5Level 4.1Level 4 looks like: Calculate the adjustments for insurance claims
- Estimating the Quantifiable Characteristics of Products, Events, or InformationImportance 3.4Level 2.9
- Coordinating the Work and Activities of OthersImportance 3.3Level 3.9Level 4 looks like: Organize the cleanup crew after a major sporting event
- Developing and Building TeamsImportance 3.3Level 3.2Level 4 looks like: Lead an assembly team in an automobile plant
- Performing General Physical ActivitiesImportance 3.3Level 3.7Level 4 looks like: Paint the outside of a house
- Analyzing Data or InformationImportance 3.2Level 3.7Level 4 looks like: Determine the interest cost to finance a new building
- Controlling Machines and ProcessesImportance 3.2Level 3.4Level 4 looks like: Operate a drilling rig
- Communicating with People Outside the OrganizationImportance 3.1Level 3.1Level 4 looks like: Present information to potential clients about available services
- Developing Objectives and StrategiesImportance 3.1Level 3.1Level 4 looks like: Develop the plan to complete the merger of two organizations over a 3-year period
- Interpreting the Meaning of Information for OthersImportance 3.1Level 3.3Level 4 looks like: Interpret how foreign tax laws apply to U.S. exports
- Establishing and Maintaining Interpersonal RelationshipsImportance 3.0Level 3.3Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
- Scheduling Work and ActivitiesImportance 3.0Level 3.7Level 4 looks like: Prepare the work schedule for salesclerks in a large retail store
- Coaching and Developing OthersImportance 2.9Level 3.3Level 4 looks like: Provide on-the-job training for administrative workers
- Monitoring and Controlling ResourcesImportance 2.9Level 2.8
- Assisting and Caring for OthersImportance 2.8Level 2.9
- Resolving Conflicts and Negotiating with OthersImportance 2.8Level 3.3Level 4 looks like: Get two subordinates to agree about vacation schedules
- Thinking CreativelyImportance 2.8Level 3.4Level 4 looks like: Adapt popular music for a high school marching band
- Working with ComputersImportance 2.8Level 2.2Level 1 looks like: Enter employee information into a database
- Repairing and Maintaining Mechanical EquipmentImportance 2.7Level 2.9
- Providing Consultation and Advice to OthersImportance 2.6Level 2.3Level 1 looks like: Work in a position that requires little advising of others
- Repairing and Maintaining Electronic EquipmentImportance 2.5Level 1.7Level 1 looks like: Use display settings to adjust a television picture
- Performing for or Working Directly with the PublicImportance 2.4Level 2.0Level 1 looks like: Check tickets at a concert
- Staffing Organizational UnitsImportance 2.3Level 2.2Level 1 looks like: Work in a position that has minimal staffing requirements
- Drafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentImportance 2.0Level 1.4Level 1 looks like: Specify the lighting for a work area
- Performing Administrative ActivitiesImportance 2.0Level 2.1Level 1 looks like: Complete routine paperwork
- Selling or Influencing OthersImportance 1.7Level 1.4Level 1 looks like: Convince a coworker to assist with an assignment
Work context
The conditions most characteristic of the work, on O*NET's 1–5 context scale.
Technology
12 toolsSoftware used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.
Hot (4)
- Microsoft Excel
- Microsoft Office software
- Microsoft Windows
- Microsoft Word
Other tools (8)
- Access Software AIRPAX
- Computerized aircraft log manager CALM
- Engine analysis software
- Maintenance information databases
- Maintenance planning software
- Maintenance record software
- Supply system software
- Technical manual database software
Related occupations
O*NET's own list of the occupations most related to this one, closest first.
ESCO equivalents
From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.
Closest occupations
Compare any occupation →Other O*NET occupations whose importance ratings on the 35 skills both rate are nearest to this one's, with the biggest differences named. A plain rule, not a hidden score.
Forest and Conservation Workers
Average difference 0.2 points · Science +0.6, Operation and Control −0.4
O*NET · Zone 2 · Compare
Hazardous Materials Removal Workers
Average difference 0.2 points · Negotiation +0.5, Persuasion +0.5
O*NET · Zone 2 · Compare
Mail Clerks and Mail Machine Operators, Except Postal Service
Average difference 0.2 points · Active Learning −0.5, Management of Personnel Resources −0.5
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Floor Sanders and Finishers
Average difference 0.2 points · Writing −0.7, Management of Personnel Resources −0.5
O*NET · Zone 2 · Compare
Cleaning, Washing, and Metal Pickling Equipment Operators and Tenders
Average difference 0.2 points · Active Learning −0.7, Writing −0.5
O*NET · Zone 2 · Compare
Light Truck Drivers
Average difference 0.2 points · Active Learning −0.7, Learning Strategies −0.5
O*NET · Zone 2 · Compare
Model Makers, Wood
Average difference 0.2 points · Operations Analysis +1.5, Programming −0.5
O*NET · Zone 3 · Compare
Fence Erectors
Average difference 0.2 points · Writing −0.8, Equipment Selection +0.6
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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.