Occupation AtlasMaids and Housekeeping Cleaners
O*NET · 37-2012.00
Maids and Housekeeping Cleaners
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
60 more
Cleaning Matron · Cleaning Porter · Cleaning Team Member · Commercial Housekeeper · Cottage Attendant · Curtain Worker · Dining Room Maid · Domestic Helper · Domestic Laundry Worker · Domestic Maid · Dormitory Maid · Downstairs Maid · Drapery Worker · Environmental Services Aide · Environmental Services Worker · Furniture Duster · General House Worker · GRA · Guest Room Attendant (GRA) · Hall Worker · Home Housekeeper · Hospital Cleaner · Hospitality Team Member · Hotel Maid · House Attendant · House Cleaner · House Worker · Housecleaner · Household Worker · Housekeeper · Housekeeping Attendant · Housekeeping Cleaner · Housekeeping Department Worker · Housekeeping Houseperson · Housekeeping Laundry Worker · Housekeeping Room Attendant · Housemaid · Houseperson · Industrial Housekeeper · Linen Folder · Linen Keeper · Linen Room Custodian · Linen Room Worker · Linen Worker · Lodging Facilities Attendant · Lodging House Keeper · Lounge Maid · Maid · Motel Maid · Parlor Maid · Residential Housekeeper · Rest Room Maid · Restroom Maid · Room Cleaner · Room Maid · Service Cleaner · Shower Maid · Upstairs Maid · Visiting Housekeeper · Ward Maid
Compare with another occupationCompare with Food Preparation Workers
Job Zone
- 1
- 2
- 3
- 4
- 5
Zone 2: Some Preparation Needed
Some preparation. Usually a high school diploma, some previous work-related skill or experience, and a few months to a year of training with experienced workers.
Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.
Occupational interest profile
RCSRealistic · Conventional · Social — the three strongest interests, in order
- R Realistic6.08
- C Conventional4.60
- S Social2.49
- E Enterprising1.47
- A Artistic1.39
- I Investigative1.00
RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.
Education and experience
The education level respondents say the job requires, and the most common answer for experience and training.
- Related work experience
- None (48%)
- On-site or in-plant training
- Up to and including 1 month (59%)
- On-the-job training
- Anything beyond short demonstration, up to and including 1 month (42%)
Typically associated skills
All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.
- Service OrientationImportance 3.1Level 2.6Level 2 looks like: Ask customers if they would like a cup of coffee
- CoordinationImportance 3.0Level 2.6Level 2 looks like: Schedule appointments for a medical clinic
- Time ManagementImportance 3.0Level 2.3Level 2 looks like: Keep a monthly calendar of appointments
- Social PerceptivenessImportance 2.9Level 2.1Level 2 looks like: Notice that customers are angry because they have been waiting too long
- Active ListeningbasicImportance 2.8Level 2.1Level 2 looks like: Take a customer's order
- Critical ThinkingbasicImportance 2.8Level 2.1Level 2 looks like: Determine whether a subordinate has a good excuse for being late
- SpeakingbasicImportance 2.8Level 2.1Level 2 looks like: Greet tourists and explain tourist attractions
- MonitoringbasicImportance 2.8Level 2.0Level 2 looks like: Proofread and correct a letter
- Reading ComprehensionbasicImportance 2.6Level 2.1Level 2 looks like: Read step-by-step instructions for completing a form
- Complex Problem SolvingImportance 2.1Level 2.1Level 2 looks like: Lay out tools to complete a job
- InstructingImportance 2.1Level 2.1Level 2 looks like: Instruct a new employee in the use of a timekeeping system
- Judgment and Decision MakingImportance 2.1Level 2.1Level 2 looks like: Decide how scheduling a break will affect work flow
Show the other 23
- NegotiationImportance 2.1Level 2.1Level 2 looks like: Present justification to a manager for altering a work schedule
- PersuasionImportance 2.1Level 2.1Level 2 looks like: Solicit donations for a charity
- Management of Personnel ResourcesImportance 2.1Level 2.0Level 2 looks like: Encourage a coworker who is having difficulty finishing a project
- WritingbasicImportance 2.1Level 2.0Level 2 looks like: Write down a guest's order at a restaurant
- Active LearningbasicImportance 2.1Level 1.6Level 2 looks like: Think about the implications of a news article for job opportunities
- Learning StrategiesbasicImportance 2.1Level 1.5Level 2 looks like: Learn a different method of completing a task from a coworker
- Quality Control AnalysisImportance 2.0Level 1.8Level 2 looks like: Inspect a draft email for errors (e.g., grammar, punctuation)
- Operations MonitoringImportance 2.0Level 1.4Level 2 looks like: Monitor completion times while running a computer program
- Systems AnalysisImportance 2.0Level 1.0Level 2 looks like: Determine how loss of a team member will affect the completion of a job
- Systems EvaluationImportance 2.0Level 1.0Level 2 looks like: Determine why estimates for the time to complete a task are overly optimistic
- MathematicsbasicImportance 1.9Level 1.0Level 2 looks like: Count the amount of change to be given to a customer
- Management of Material ResourcesImportance 1.9Level 0.9
- TroubleshootingImportance 1.9Level 0.9
- Management of Financial ResourcesImportance 1.6Level 0.6
- Operation and ControlImportance 1.6Level 0.6
- Equipment SelectionImportance 1.3Level —
- Operations AnalysisImportance 1.1Level —
- Equipment MaintenanceImportance 1.0Level —
- InstallationImportance 1.0Level —
- ProgrammingImportance 1.0Level —
- RepairingImportance 1.0Level —
- SciencebasicImportance 1.0Level —
- Technology DesignImportance 1.0Level —
Tasks
9 core · 11 supplementalWhat people in this occupation do, as O*NET records it, core tasks first by importance (1–5).
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.Importance 4.4
- Keep storage areas and carts well-stocked, clean, and tidy.Importance 4.4
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.Importance 4.3
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.Importance 4.2
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.Importance 4.2
- Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.Importance 4.2
- Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.Importance 4.1
- Dust and polish furniture and equipment.Importance 4.0
- Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.Importance 4.0
Show the other 11
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers.Importance 4.3
- Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.Importance 4.2
- Sort clothing and other articles, load washing machines, and iron and fold dried items.Importance 4.1
- Sort, count, and mark clean linens and store them in linen closets.Importance 4.1
- Move and arrange furniture and turn mattresses.Importance 3.9
- Replace light bulbs.Importance 3.7
- Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.Importance 3.7
- Hang draperies and dust window blinds.Importance 3.6
- Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.Importance 3.6
- Request repair services and wait for repair workers to arrive.Importance 3.6
- Polish silver accessories and metalwork, such as fixtures and fittings.Importance 3.4
Knowledge
Bodies of knowledge the work draws on.
- Customer and Personal ServiceImportance 4.0Level 4.0Level 4 looks like: Be responsible for 10 children at daycare
- English LanguageImportance 3.2Level 2.3Level 1 looks like: Write a thank you note
- Public Safety and SecurityImportance 3.2Level 2.8
- Administration and ManagementImportance 2.9Level 2.2Level 1 looks like: Approve a reimbursement request
- ChemistryImportance 2.5Level 2.1Level 1 looks like: Use a common household bug spray
- Education and TrainingImportance 2.4Level 1.9Level 1 looks like: Show someone how to bowl
- Production and ProcessingImportance 2.2Level 1.0Level 1 looks like: Put a computer back into its packing materials
- Communications and MediaImportance 2.1Level 1.1Level 1 looks like: Write a thank you note
Show all 33
- Personnel and Human ResourcesImportance 2.1Level 0.8Level 1 looks like: Fill out a medical claim form
- Computers and ElectronicsImportance 2.0Level 1.3Level 1 looks like: Operate a media player to watch a training video
- Foreign LanguageImportance 2.0Level 1.3Level 1 looks like: Say "please" and "thank you" in a foreign language
- TelecommunicationsImportance 2.0Level 0.9Level 1 looks like: Send an email
- Economics and AccountingImportance 1.9Level 0.9Level 1 looks like: Answer billing questions from credit card customers
- Law and GovernmentImportance 1.9Level 0.8Level 1 looks like: Describe the length of a U.S. presidential term
- MathematicsImportance 1.9Level 1.0Level 1 looks like: Add two numbers
- PsychologyImportance 1.9Level 1.1Level 1 looks like: Monitor several children on a playground
- Sales and MarketingImportance 1.9Level 1.0Level 1 looks like: Sell cakes at a bake sale
- Food ProductionImportance 1.8Level 0.6Level 1 looks like: Grow herbs in the kitchen
- MechanicalImportance 1.8Level 0.9Level 1 looks like: Replace the filters in a furnace
- AdministrativeImportance 1.7Level 0.9Level 1 looks like: Direct phone calls to the appropriate staff member
- Medicine and DentistryImportance 1.7Level 0.9Level 1 looks like: Use a band-aid
- Philosophy and TheologyImportance 1.7Level 1.1Level 1 looks like: Watch a TV show on family values
- Engineering and TechnologyImportance 1.6Level —
- Sociology and AnthropologyImportance 1.6Level 0.7Level 1 looks like: Identify two cultures in a story as being different
- Therapy and CounselingImportance 1.6Level 0.7Level 1 looks like: Put ice on a sprained ankle
- TransportationImportance 1.6Level 0.7Level 1 looks like: Ride a train to work
- Building and ConstructionImportance 1.5Level —
- DesignImportance 1.5Level —
- GeographyImportance 1.5Level —
- PhysicsImportance 1.5Level —
- BiologyImportance 1.4Level —
- History and ArcheologyImportance 1.4Level —
- Fine ArtsImportance 1.2Level —
Abilities
Enduring capacities the work calls for.
- Trunk StrengthImportance 3.1Level 3.3Level 4 looks like: Shovel snow for half an hour
- Extent FlexibilityImportance 3.0Level 3.1Level 4 looks like: Reach for a box on a high warehouse shelf
- Near VisionImportance 3.0Level 3.0Level 2 looks like: Read indicators on the dashboard of a car
- Oral ComprehensionImportance 3.0Level 2.9Level 2 looks like: Understand a television commercial
- Oral ExpressionImportance 3.0Level 3.0Level 2 looks like: Place an order at a restaurant drive-thru
- StaminaImportance 3.0Level 2.9
- Dynamic StrengthImportance 2.9Level 2.3Level 2 looks like: Use pruning shears to trim a bush
- Information OrderingImportance 2.9Level 2.1Level 2 looks like: Follow the correct steps to make change
Show all 52
- Problem SensitivityImportance 2.9Level 2.1Level 2 looks like: Recognize that an unplugged lamp won't work
- Selective AttentionImportance 2.9Level 2.1Level 2 looks like: Answer a business call with coworkers talking nearby
- Speech ClarityImportance 2.9Level 2.1Level 1 looks like: Call numbers in a bingo game
- Speech RecognitionImportance 2.9Level 2.5Level 2 looks like: Recognize the voice of a coworker
- Static StrengthImportance 2.9Level 2.1Level 1 looks like: Push an empty shopping cart
- Far VisionImportance 2.8Level 2.9Level 2 looks like: Read a roadside billboard
- Gross Body CoordinationImportance 2.8Level 2.4Level 2 looks like: Get in and out of a truck
- Manual DexterityImportance 2.8Level 2.1Level 1 looks like: Screw a light bulb into a light socket
- Deductive ReasoningImportance 2.6Level 2.1Level 2 looks like: Know that a stalled car can coast downhill
- Inductive ReasoningImportance 2.6Level 2.1Level 2 looks like: Decide what to wear based on the weather report
- Visual Color DiscriminationImportance 2.6Level 1.9Level 1 looks like: Separate laundry into colors and whites
- Finger DexterityImportance 2.5Level 2.1Level 2 looks like: Put coins in a parking meter
- Multilimb CoordinationImportance 2.5Level 1.9Level 2 looks like: Row a boat
- Written ComprehensionImportance 2.5Level 2.5Level 2 looks like: Understand signs on the highway
- Arm-Hand SteadinessImportance 2.4Level 2.1Level 2 looks like: Light a candle
- Gross Body EquilibriumImportance 2.3Level 1.4Level 2 looks like: Stand on a ladder
- Category FlexibilityImportance 2.1Level 2.0Level 2 looks like: Sort paintbrushes based on length
- Auditory AttentionImportance 2.0Level 1.4Level 2 looks like: Listen to a lecture while people nearby are talking
- Control PrecisionImportance 2.0Level 1.9Level 2 looks like: Adjust a room light with a dimmer switch
- Depth PerceptionImportance 2.0Level 1.1Level 2 looks like: Merge a car into traffic on a city street
- Flexibility of ClosureImportance 2.0Level 2.0Level 2 looks like: Detect that your phone is ringing while at a concert
- Fluency of IdeasImportance 2.0Level 1.9Level 2 looks like: Name four different uses for a screwdriver
- Hearing SensitivityImportance 2.0Level 1.1Level 2 looks like: Notice a doorbell ringing
- Mathematical ReasoningImportance 2.0Level 1.0Level 1 looks like: Determine how much 20 oranges will cost when they are priced at 5 for 4 dollars
- MemorizationImportance 2.0Level 1.3Level 1 looks like: Remember the number on your bus to be sure you get back on the right one
- Number FacilityImportance 2.0Level 1.3Level 1 looks like: Add 2 and 7
- OriginalityImportance 2.0Level 1.9Level 2 looks like: Use a credit card to open a locked door
- Perceptual SpeedImportance 2.0Level 2.0Level 2 looks like: Sort mail according to ZIP codes with no time pressure
- Speed of ClosureImportance 2.0Level 1.3
- Time SharingImportance 2.0Level 2.0Level 2 looks like: Listen to music while entering numbers into a spreadsheet
- VisualizationImportance 2.0Level 1.9Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
- Written ExpressionImportance 2.0Level 2.0Level 1 looks like: Write a note to remind someone to take food out of the freezer
- Speed of Limb MovementImportance 1.9Level 1.3Level 2 looks like: Saw through a thin piece of wood
- Wrist-Finger SpeedImportance 1.9Level 0.9
- Dynamic FlexibilityImportance 1.6Level 0.6
- Rate ControlImportance 1.5Level 0.5Level 1 looks like: Ride a bicycle alongside a jogger
- Response OrientationImportance 1.5Level 0.6
- Reaction TimeImportance 1.4Level 0.4
- Explosive StrengthImportance 1.3Level —
- Glare SensitivityImportance 1.0Level —
- Night VisionImportance 1.0Level —
- Peripheral VisionImportance 1.0Level —
- Sound LocalizationImportance 1.0Level —
- Spatial OrientationImportance 1.0Level —
Work activities
Kinds of activity the work is made of.
- Performing General Physical ActivitiesImportance 3.9Level 3.1Level 4 looks like: Paint the outside of a house
- Assisting and Caring for OthersImportance 3.4Level 3.1Level 4 looks like: Help a medical patient find in-home assistance or healthcare
- Communicating with Supervisors, Peers, or SubordinatesImportance 3.3Level 2.4Level 1 looks like: Write brief messages to others
- Getting InformationImportance 3.3Level 2.6
- Performing for or Working Directly with the PublicImportance 3.3Level 2.9
- Handling and Moving ObjectsImportance 3.2Level 3.3Level 4 looks like: Arrange books in a library
- Organizing, Planning, and Prioritizing WorkImportance 3.1Level 2.7
- Inspecting Equipment, Structures, or MaterialsImportance 2.9Level 2.2Level 1 looks like: Check that doors to building are locked
Show all 41
- Establishing and Maintaining Interpersonal RelationshipsImportance 2.8Level 2.7
- Identifying Objects, Actions, and EventsImportance 2.8Level 2.4Level 1 looks like: Test an automobile transmission
- Interpreting the Meaning of Information for OthersImportance 2.8Level 2.0Level 1 looks like: Interpret a blood pressure reading
- Monitoring Processes, Materials, or SurroundingsImportance 2.8Level 2.8
- Coordinating the Work and Activities of OthersImportance 2.7Level 2.3Level 1 looks like: Exchange information during a shift change
- Processing InformationImportance 2.7Level 2.3Level 1 looks like: Calculate the costs for shipping packages
- Coaching and Developing OthersImportance 2.6Level 1.7Level 1 looks like: Show a coworker how to operate a piece of equipment
- Documenting/Recording InformationImportance 2.6Level 2.0Level 1 looks like: Record the weight of a patient during a routine health exam
- Evaluating Information to Determine Compliance with StandardsImportance 2.6Level 2.2Level 1 looks like: Review forms for completeness
- Monitoring and Controlling ResourcesImportance 2.6Level 1.7Level 1 looks like: Work as a server responsible for keeping track of utensils
- Resolving Conflicts and Negotiating with OthersImportance 2.6Level 2.1Level 1 looks like: Apologize to a customer who complains about waiting too long
- Scheduling Work and ActivitiesImportance 2.6Level 2.1Level 1 looks like: Make appointments for patients using a predetermined schedule
- Training and Teaching OthersImportance 2.6Level 1.9Level 1 looks like: Give coworkers brief instructions on a simple procedural change
- Updating and Using Relevant KnowledgeImportance 2.6Level 2.1Level 1 looks like: Keep up with price changes in a small retail store
- Controlling Machines and ProcessesImportance 2.5Level 1.4Level 1 looks like: Operate a cash register
- Developing and Building TeamsImportance 2.5Level 1.9Level 1 looks like: Encourage two coworkers to stick with a tough assignment
- Judging the Qualities of Objects, Services, or PeopleImportance 2.5Level 1.8Level 1 looks like: Determine whether to remove a tree that has been damaged
- Making Decisions and Solving ProblemsImportance 2.5Level 2.4Level 1 looks like: Determine the meal selection for a cafeteria
- Communicating with People Outside the OrganizationImportance 2.3Level 1.7Level 1 looks like: Have little contact with people outside the organization
- Developing Objectives and StrategiesImportance 2.3Level 1.6Level 1 looks like: Plan the holiday schedule for an airline workforce
- Repairing and Maintaining Mechanical EquipmentImportance 2.3Level 1.3Level 1 looks like: Make simple, external adjustments to a door hinge with ordinary hand tools
- Analyzing Data or InformationImportance 2.2Level 1.5Level 1 looks like: Skim a short article to gather the main point
- Thinking CreativelyImportance 2.2Level 1.8Level 1 looks like: Change the spacing on a printed report
- Estimating the Quantifiable Characteristics of Products, Events, or InformationImportance 2.1Level 1.5Level 1 looks like: Estimate the size of household furniture to be shipped
- Guiding, Directing, and Motivating SubordinatesImportance 2.1Level 1.5Level 1 looks like: Work occasionally as a backup supervisor
- Repairing and Maintaining Electronic EquipmentImportance 2.0Level 1.3Level 1 looks like: Use display settings to adjust a television picture
- Selling or Influencing OthersImportance 2.0Level 1.2Level 1 looks like: Convince a coworker to assist with an assignment
- Providing Consultation and Advice to OthersImportance 1.9Level 1.4Level 1 looks like: Work in a position that requires little advising of others
- Staffing Organizational UnitsImportance 1.8Level 0.8Level 1 looks like: Work in a position that has minimal staffing requirements
- Working with ComputersImportance 1.7Level 1.0Level 1 looks like: Enter employee information into a database
- Performing Administrative ActivitiesImportance 1.6Level 0.8Level 1 looks like: Complete routine paperwork
- Operating Vehicles, Mechanized Devices, or EquipmentImportance 1.5Level 1.0Level 1 looks like: Drive a car
- Drafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentImportance 1.4Level —
Work context
The conditions most characteristic of the work, on O*NET's 1–5 context scale.
Technology
9 toolsSoftware used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.
Hot (3)
- Microsoft Excel
- Microsoft Windows
Other tools (6)
- Blink
- Computerized bed control system software
- Computerized maintenance management system CMMS
- Eko
- Email software
- Inventory tracking software
Related occupations
O*NET's own list of the occupations most related to this one, closest first.
ESCO equivalents
From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.
Closest occupations
Compare any occupation →Other O*NET occupations whose importance ratings on the 35 skills both rate are nearest to this one's, with the biggest differences named. A plain rule, not a hidden score.
Food Preparation Workers
Average difference 0.1 points · Management of Material Resources −0.4, Judgment and Decision Making +0.3
O*NET · Zone 2 · Compare
Dining Room and Cafeteria Attendants and Bartender Helpers
Average difference 0.1 points · Judgment and Decision Making +0.8, Time Management −0.7
O*NET · Zone 2 · Compare
Food Servers, Nonrestaurant
Average difference 0.1 points · Technology Design +0.8, Judgment and Decision Making +0.7
O*NET · Zone 2 · Compare
Fast Food and Counter Workers
Average difference 0.1 points · Time Management −0.6, Quality Control Analysis −0.4
O*NET · Zone 2 · Compare
Painting, Coating, and Decorating Workers
Average difference 0.2 points · Service Orientation −0.7, Equipment Maintenance +0.5
O*NET · Zone 2 · Compare
Cooks, Fast Food
Average difference 0.2 points · Troubleshooting −0.6, Time Management −0.5
O*NET · Zone 2 · Compare
Stockers and Order Fillers
Average difference 0.2 points · Programming +0.8, Judgment and Decision Making +0.5
O*NET · Zone 2 · Compare
Cooks, Short Order
Average difference 0.2 points · Complex Problem Solving +0.5, Judgment and Decision Making +0.5
O*NET · Zone 2 · Compare
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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.