Occupation Atlasshop assistant
ESCO · http://data.europa.eu/esco/occupation/0b15375e-dfdd-4047-9efb-096e0aaee7d2
shop assistant
Shop assistants work in shops where they perform assistance duties. The help shopkeepers in their daily work such as ordering and refilling of goods and stock, providing general advice to customers, selling products and maintaining the shop.
Job Zone
- 1
- 2
- 3
- 4
- 5
Zone 2: Some Preparation Needed
Some preparation. Usually a high school diploma, some previous work-related skill or experience, and a few months to a year of training with experienced workers.
Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.
Occupational interest profile
ECREnterprising · Conventional · Realistic — the three strongest interests, in order
- E Enterprising6.13
- C Conventional5.17
- R Realistic3.20
- S Social2.96
- A Artistic1.98
- I Investigative1.00
RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.
Job Zone and interest data are borrowed from Retail Salespersons (41-2031.00): in the official ESCO–O*NET crosswalk, a broader O*NET occupation that includes this one, and the best-ranked match that has them. ESCO doesn't publish them directly.
Typically associated skills
Essential (22)
ESCO's essential and optional tags describe how its taxonomy relates a skill to this occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role.
- Order products
- apply company policies
- carry out order intake
- company policies
- direct customers to merchandise
- examine merchandise
- execute working instructions
- maintain relationship with customers
- maintain relationship with suppliers
- maintain store cleanliness
- notify customers on special offers
- operate cash register
- organise product display
- pack merchandise for gifts
- package purchases in bags
- process refunds
- product comprehension
- provide customer follow-up services
- provide customer guidance on product selection
- put up price tags
- stock shelves
- supervise merchandise displays
Optional (13)
- achieve sales targets
- carry out active selling
- check deliveries on receipt
- demonstrate products' features
- identify customer's needs
- keep records of merchandise delivery
- maintain customer service
- monitor stock level
- process orders from online shop
- process payments
- sales promotion techniques
- teamwork principles
- use different communication channels
O*NET equivalents
From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.
Closest occupations
Compare any occupation →ESCO occupations that share the most of this occupation's 22 essential skills. A plain count, not a hidden score.
sales assistant
13 shared · 14 more of its ownOrder products, carry out order intake, provide customer guidance on product selection, process refunds
ESCO · Compare
press and stationery specialised seller
10 shared · 19 more of its owncarry out order intake, provide customer guidance on product selection, process refunds, stock shelves
ESCO · Compare
second-hand goods specialised seller
10 shared · 20 more of its owncarry out order intake, provide customer guidance on product selection, process refunds, stock shelves
ESCO · Compare
computer and accessories specialised seller
10 shared · 21 more of its owncarry out order intake, provide customer guidance on product selection, process refunds, stock shelves
ESCO · Compare
delicatessen specialised seller
10 shared · 21 more of its owncarry out order intake, provide customer guidance on product selection, process refunds, stock shelves
ESCO · Compare
medical goods specialised seller
10 shared · 21 more of its owncarry out order intake, provide customer guidance on product selection, process refunds, stock shelves
ESCO · Compare
music and video shop specialised seller
10 shared · 21 more of its owncarry out order intake, provide customer guidance on product selection, process refunds, stock shelves
ESCO · Compare
specialised seller
10 shared · 21 more of its owncarry out order intake, provide customer guidance on product selection, process refunds, stock shelves
ESCO · Compare
Use this in your own job architecture
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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.