Occupation AtlasPublic Relations Managers

O*NET · 11-2032.00

Public Relations Managers

Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client.

Also called BD Director · BD Director (Business Development Director) · Campaign Manager · Communications Director · Communications Manager · Community Engagement Specialist · Community Manager · Community Outreach Coordinator
14 more

Community Relations Director · Outreach Coordinator · PR Director · PR Director (Public Relations Director) · PR Supervisor · PR Supervisor (Public Relations Supervisor) · Public Affairs Director · Public Information Director · Public Information Relations Manager · Publicity Director · Publicity Manager · Relationship Manager · Social Media Manager · University Relations Director

Job Zone 4 — Considerable Preparation NeededHolland code ECS35 skills on file

Compare with another occupationCompare with Fundraising Managers

Job Zone

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Zone 4: Considerable Preparation Needed

Considerable preparation. Usually a bachelor's degree plus several years of work-related experience, knowledge, or training.

Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.

Occupational interest profile

ECSEnterprising · Conventional · Social — the three strongest interests, in order

  • E Enterprising7.00
  • C Conventional4.39
  • S Social4.18
  • A Artistic3.67
  • I Investigative2.34
  • R Realistic1.00

RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.

Education and experience

The education level respondents say the job requires, and the most common answer for experience and training.

  • Associate's Degree or other 2-year degree3%
  • Bachelor's Degree83%
  • Master's Degree14%
Related work experience
Over 4 years, up to and including 6 years (44%)
On-site or in-plant training
None (31%)
On-the-job training
Anything beyond short demonstration, up to and including 1 month (22%)

Typically associated skills

All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.

  • SpeakingbasicImportance 4.3Level 4.0Level 4 looks like: Interview applicants to obtain personal and work history
  • Active ListeningbasicImportance 4.1Level 4.1Level 4 looks like: Answer inquiries regarding credit references
  • Reading ComprehensionbasicImportance 4.1Level 4.1Level 4 looks like: Understand an email from management describing new personnel policies
  • Social PerceptivenessImportance 4.0Level 3.9Level 4 looks like: Be aware of how a coworker's promotion will affect a work group
  • WritingbasicImportance 4.0Level 3.9Level 4 looks like: Write an email to staff outlining new directives
  • PersuasionImportance 3.9Level 4.0Level 4 looks like: Convince a supervisor to purchase new office equipment
  • Complex Problem SolvingImportance 3.9Level 3.9Level 4 looks like: Redesign a floor layout to take advantage of new manufacturing techniques
  • Critical ThinkingbasicImportance 3.9Level 3.9Level 4 looks like: Evaluate customer complaints and determine appropriate responses
  • CoordinationImportance 3.8Level 3.8Level 4 looks like: Work with others to put a new roof on a house
  • Judgment and Decision MakingImportance 3.6Level 3.9Level 4 looks like: Evaluate a loan application for degree of risk
  • Time ManagementImportance 3.6Level 3.6Level 4 looks like: Allocate the time of subordinates to projects for the coming week
  • Active LearningbasicImportance 3.6Level 3.5Level 4 looks like: Determine the impact of new menu changes on a restaurant's purchasing requirements
Show the other 23
  • Service OrientationImportance 3.6Level 3.5Level 4 looks like: Make flight reservations for customers using an online booking site
  • MonitoringbasicImportance 3.5Level 3.6Level 4 looks like: Monitor a meeting and revise the agenda to ensure important topics are discussed
  • NegotiationImportance 3.5Level 3.3Level 4 looks like: Contract with a wholesaler to sell items at a given cost
  • Systems EvaluationImportance 3.3Level 3.6Level 4 looks like: Identify the reasons why a client might be unhappy with a product
  • Systems AnalysisImportance 3.1Level 3.4Level 4 looks like: Determine how a new piece of equipment will affect production rates
  • InstructingImportance 3.1Level 3.1Level 4 looks like: Instruct a coworker in how to operate a software program
  • Learning StrategiesbasicImportance 3.0Level 3.3Level 4 looks like: Identify an alternative approach to help trainees who are having difficulties
  • Management of Personnel ResourcesImportance 3.0Level 3.1Level 4 looks like: Direct the activities of a road repair crew with minimal disruption of traffic flow
  • Management of Financial ResourcesImportance 2.8Level 2.9Level 2 looks like: Use available funds to buy office supplies and record the amount of the purchase
  • Management of Material ResourcesImportance 2.5Level 2.6Level 2 looks like: Reserve a room for a management meeting
  • MathematicsbasicImportance 2.4Level 2.3Level 2 looks like: Count the amount of change to be given to a customer
  • Operations AnalysisImportance 2.0Level 1.6Level 2 looks like: Select a printer for an office
  • Operations MonitoringImportance 1.8Level 1.3Level 2 looks like: Monitor completion times while running a computer program
  • Technology DesignImportance 1.8Level 1.3Level 2 looks like: Adjust exercise equipment for use by a customer
  • Operation and ControlImportance 1.8Level 1.1Level 2 looks like: Navigate the settings on an office printer to print on both sides of the paper
  • ProgrammingImportance 1.8Level 1.0Level 2 looks like: Write a program to sort objects in a database
  • Quality Control AnalysisImportance 1.4Level —
  • SciencebasicImportance 1.1Level —
  • Equipment MaintenanceImportance 1.0Level —
  • Equipment SelectionImportance 1.0Level —
  • InstallationImportance 1.0Level —
  • RepairingImportance 1.0Level —
  • TroubleshootingImportance 1.0Level —

Tasks

19 core · 1 supplemental

What people in this occupation do, as O*NET records it, core tasks first by importance (1–5).

  1. Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new business opportunities.Importance 4.8
  2. Assign, supervise, and review the activities of public relations staff.Importance 4.6
  3. Identify main client groups and audiences, determine the best way to communicate publicity information to them, and develop and implement a communication plan.Importance 4.6
  4. Develop, implement, or maintain crisis communication plans.Importance 4.4
  5. Manage communications budgets.Importance 4.4
  6. Write interesting and effective press releases, prepare information for media kits, and develop and maintain company internet or intranet web pages.Importance 4.4
  7. Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.Importance 4.2
  8. Facilitate consumer relations or the relationship between parts of the company, such as the managers and employees, or different branch offices.Importance 4.1
  9. Draft speeches for company executives and arrange interviews and other forms of contact for them.Importance 3.9
  10. Observe and report on social, economic, and political trends that might affect employers.Importance 3.9
  11. Direct activities of external agencies, establishments, or departments that develop and implement communication strategies and information programs.Importance 3.8
  12. Formulate policies and procedures related to public information programs, working with public relations executives.Importance 3.8
Show the other 8
  1. Confer with labor relations managers to develop internal communications that keep employees informed of company activities.Importance 3.7
  2. Evaluate advertising and promotion programs for compatibility with public relations efforts.Importance 3.7
  3. Produce films and other video products, regulate their distribution, and operate film library.Importance 3.7
  4. Respond to requests for information about employers' activities or status.Importance 3.7
  5. Manage special events, such as sponsorship of races, parties introducing new products, or other activities the firm supports, to gain public attention through the media without advertising directly.Importance 3.4
  6. Design and edit promotional publications, such as brochures.Importance 3.3
  7. Manage in-house communication courses.Importance 3.3
  8. Maintain company archives.Importance 2.7

Knowledge

Bodies of knowledge the work draws on.

  • Communications and MediaImportance 4.9Level 6.3Level 7 looks like: Write a novel
  • English LanguageImportance 4.7Level 5.9
  • Administration and ManagementImportance 4.0Level 4.6Level 4 looks like: Monitor progress of a project to ensure timely completion
  • Customer and Personal ServiceImportance 3.8Level 5.3Level 4 looks like: Be responsible for 10 children at daycare
  • Sales and MarketingImportance 3.8Level 5.6
  • AdministrativeImportance 3.2Level 4.6Level 4 looks like: Type 30 words per minute
  • Law and GovernmentImportance 3.1Level 3.4Level 4 looks like: Prepare documents and title papers for the purchase of a new house
  • PsychologyImportance 3.0Level 3.4Level 4 looks like: Understand the impact of alcohol on human responses
Show all 33
  • Sociology and AnthropologyImportance 3.0Level 3.9Level 4 looks like: Write an article about cultural differences
  • Personnel and Human ResourcesImportance 2.9Level 3.9Level 4 looks like: Interview applicants for an administrative position
  • Economics and AccountingImportance 2.8Level 3.4Level 4 looks like: Develop financial investment programs for individual clients
  • Computers and ElectronicsImportance 2.5Level 3.1Level 4 looks like: Use a computer to format a document
  • Education and TrainingImportance 2.5Level 3.5Level 4 looks like: Lead a quality improvement seminar
  • MathematicsImportance 2.5Level 3.7Level 4 looks like: Analyze data to determine areas with the highest sales
  • Public Safety and SecurityImportance 2.3Level 2.5Level 1 looks like: Use a seatbelt
  • TelecommunicationsImportance 2.3Level 2.0Level 1 looks like: Send an email
  • History and ArcheologyImportance 2.2Level 2.5Level 1 looks like: Take a class in US history
  • DesignImportance 2.1Level 1.8Level 1 looks like: Draw a straight line 4 3/16 inches long
  • Foreign LanguageImportance 1.9Level 2.3Level 1 looks like: Say "please" and "thank you" in a foreign language
  • GeographyImportance 1.9Level 2.3Level 1 looks like: Know the capital of the United States
  • Fine ArtsImportance 1.8Level 1.7Level 1 looks like: Attend a popular music concert
  • Philosophy and TheologyImportance 1.8Level 2.0Level 1 looks like: Watch a TV show on family values
  • Production and ProcessingImportance 1.7Level 1.4Level 1 looks like: Put a computer back into its packing materials
  • Therapy and CounselingImportance 1.5Level 1.0Level 1 looks like: Put ice on a sprained ankle
  • Engineering and TechnologyImportance 1.4Level 0.9Level 1 looks like: Install a door lock
  • TransportationImportance 1.4Level 0.8Level 1 looks like: Ride a train to work
  • Medicine and DentistryImportance 1.3Level —
  • BiologyImportance 1.2Level —
  • Building and ConstructionImportance 1.2Level —
  • ChemistryImportance 1.2Level —
  • PhysicsImportance 1.2Level —
  • Food ProductionImportance 1.1Level —
  • MechanicalImportance 1.1Level —

Abilities

Enduring capacities the work calls for.

  • Oral ExpressionImportance 4.4Level 4.5Level 4 looks like: Give instructions to a lost motorist
  • Oral ComprehensionImportance 4.3Level 4.3Level 4 looks like: Understand a coach's oral instructions for a sport
  • Written ComprehensionImportance 4.3Level 4.0Level 4 looks like: Understand an apartment lease
  • Written ExpressionImportance 4.3Level 3.9Level 4 looks like: Write a job recommendation for a subordinate
  • Fluency of IdeasImportance 4.0Level 4.1Level 4 looks like: Think of as many ideas as possible for the name of a new company
  • Problem SensitivityImportance 4.0Level 3.8Level 4 looks like: Notice from a subtle difference in a client's mood that something is bothering them
  • Speech ClarityImportance 4.0Level 3.8Level 4 looks like: Make stadium-wide announcements during a sporting event
  • Speech RecognitionImportance 4.0Level 3.9Level 4 looks like: Identify a former customer's voice over the phone
Show all 52
  • OriginalityImportance 3.9Level 3.8Level 4 looks like: Redesign job tasks to be interesting for employees
  • Deductive ReasoningImportance 3.8Level 4.0Level 5 looks like: Decide what factors to consider in selecting stocks
  • Inductive ReasoningImportance 3.5Level 3.8Level 4 looks like: Determine the prime suspect based on crime scene evidence
  • Near VisionImportance 3.4Level 3.5Level 2 looks like: Read indicators on the dashboard of a car
  • Category FlexibilityImportance 3.3Level 3.4Level 3 looks like: Classify flowers according to size, color, and smell
  • Information OrderingImportance 3.3Level 3.3Level 2 looks like: Follow the correct steps to make change
  • Selective AttentionImportance 3.0Level 2.6Level 2 looks like: Answer a business call with coworkers talking nearby
  • Far VisionImportance 2.9Level 3.1Level 4 looks like: Read the slides on a presentation from across a room
  • Flexibility of ClosureImportance 2.9Level 2.8Level 2 looks like: Detect that your phone is ringing while at a concert
  • Speed of ClosureImportance 2.9Level 3.0Level 3 looks like: Recognize a song after hearing only the first few notes
  • Perceptual SpeedImportance 2.8Level 2.5Level 2 looks like: Sort mail according to ZIP codes with no time pressure
  • Mathematical ReasoningImportance 2.5Level 2.3Level 1 looks like: Determine how much 20 oranges will cost when they are priced at 5 for 4 dollars
  • MemorizationImportance 2.5Level 2.6
  • Number FacilityImportance 2.5Level 2.6Level 3 looks like: Calculate a discounted price
  • Time SharingImportance 2.5Level 2.5Level 2 looks like: Listen to music while entering numbers into a spreadsheet
  • VisualizationImportance 2.5Level 2.5Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
  • Visual Color DiscriminationImportance 2.3Level 2.4Level 1 looks like: Separate laundry into colors and whites
  • Auditory AttentionImportance 2.0Level 1.8Level 2 looks like: Listen to a lecture while people nearby are talking
  • Hearing SensitivityImportance 1.9Level 1.6Level 2 looks like: Notice a doorbell ringing
  • Trunk StrengthImportance 1.9Level 1.5Level 2 looks like: Sit up in an office chair
  • Wrist-Finger SpeedImportance 1.8Level 0.9
  • Depth PerceptionImportance 1.6Level 0.8
  • Finger DexterityImportance 1.3Level —
  • Arm-Hand SteadinessImportance 1.1Level —
  • Control PrecisionImportance 1.1Level —
  • Dynamic StrengthImportance 1.1Level —
  • Manual DexterityImportance 1.1Level —
  • Multilimb CoordinationImportance 1.1Level —
  • Rate ControlImportance 1.1Level —
  • Reaction TimeImportance 1.1Level —
  • Response OrientationImportance 1.1Level —
  • Sound LocalizationImportance 1.1Level —
  • Speed of Limb MovementImportance 1.1Level —
  • Dynamic FlexibilityImportance 1.0Level —
  • Explosive StrengthImportance 1.0Level —
  • Extent FlexibilityImportance 1.0Level —
  • Glare SensitivityImportance 1.0Level —
  • Gross Body CoordinationImportance 1.0Level —
  • Gross Body EquilibriumImportance 1.0Level —
  • Night VisionImportance 1.0Level —
  • Peripheral VisionImportance 1.0Level —
  • Spatial OrientationImportance 1.0Level —
  • StaminaImportance 1.0Level —
  • Static StrengthImportance 1.0Level —

Work activities

Kinds of activity the work is made of.

  • Communicating with People Outside the OrganizationImportance 4.8Level 6.8Level 7 looks like: Prepare or deliver press releases
  • Communicating with Supervisors, Peers, or SubordinatesImportance 4.8Level 6.4Level 7 looks like: Create and deliver a presentation on a company's internal policies
  • Establishing and Maintaining Interpersonal RelationshipsImportance 4.8Level 6.7Level 7 looks like: Gain cooperation from a diverse group of executives with competing interests
  • Getting InformationImportance 4.7Level 5.4Level 4 looks like: Review a budget
  • Thinking CreativelyImportance 4.6Level 5.5Level 4 looks like: Adapt popular music for a high school marching band
  • Making Decisions and Solving ProblemsImportance 4.5Level 5.8
  • Organizing, Planning, and Prioritizing WorkImportance 4.5Level 6.4Level 7 looks like: Prioritize and plan multiple tasks several months ahead
  • Developing Objectives and StrategiesImportance 4.3Level 5.6
Show all 41
  • Developing and Building TeamsImportance 4.2Level 4.8Level 4 looks like: Lead an assembly team in an automobile plant
  • Interpreting the Meaning of Information for OthersImportance 4.2Level 5.2Level 4 looks like: Interpret how foreign tax laws apply to U.S. exports
  • Coordinating the Work and Activities of OthersImportance 4.0Level 5.2Level 4 looks like: Organize the cleanup crew after a major sporting event
  • Identifying Objects, Actions, and EventsImportance 4.0Level 5.0Level 4 looks like: Judge the suitability of food products for an event
  • Updating and Using Relevant KnowledgeImportance 4.0Level 5.2Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
  • Analyzing Data or InformationImportance 3.9Level 5.0Level 4 looks like: Determine the interest cost to finance a new building
  • Coaching and Developing OthersImportance 3.9Level 5.1Level 4 looks like: Provide on-the-job training for administrative workers
  • Guiding, Directing, and Motivating SubordinatesImportance 3.9Level 5.6
  • Scheduling Work and ActivitiesImportance 3.9Level 5.4Level 4 looks like: Prepare the work schedule for salesclerks in a large retail store
  • Working with ComputersImportance 3.9Level 3.7Level 4 looks like: Write software for keeping track of parts in inventory
  • Performing for or Working Directly with the PublicImportance 3.8Level 4.9Level 4 looks like: Sell shoes in a crowded shoe store
  • Processing InformationImportance 3.8Level 4.7Level 4 looks like: Calculate the adjustments for insurance claims
  • Providing Consultation and Advice to OthersImportance 3.8Level 5.4Level 4 looks like: Recommend a new software package to increase operational efficiency
  • Selling or Influencing OthersImportance 3.8Level 5.4Level 4 looks like: Make a sales pitch to convince others to buy a product
  • Monitoring Processes, Materials, or SurroundingsImportance 3.6Level 4.4Level 4 looks like: Test electrical circuits
  • Monitoring and Controlling ResourcesImportance 3.6Level 4.8Level 4 looks like: Work as a chef responsible for ordering food for the menu
  • Resolving Conflicts and Negotiating with OthersImportance 3.6Level 5.0Level 4 looks like: Get two subordinates to agree about vacation schedules
  • Evaluating Information to Determine Compliance with StandardsImportance 3.5Level 4.3Level 4 looks like: Evaluate a complicated insurance claim for compliance with policy terms
  • Judging the Qualities of Objects, Services, or PeopleImportance 3.5Level 4.1Level 4 looks like: Determine the value of property lost in a fire
  • Documenting/Recording InformationImportance 3.2Level 3.4Level 4 looks like: Document the results of a crime scene investigation
  • Staffing Organizational UnitsImportance 3.1Level 4.2Level 4 looks like: Interview candidates for a sales position and make hiring recommendations
  • Training and Teaching OthersImportance 3.1Level 3.9Level 4 looks like: Teach a social sciences course to high school students
  • Estimating the Quantifiable Characteristics of Products, Events, or InformationImportance 3.0Level 3.6Level 4 looks like: Estimate the time required to evacuate a city in the event of a major disaster
  • Performing Administrative ActivitiesImportance 3.0Level 3.8Level 4 looks like: Complete tax forms for a small business
  • Assisting and Caring for OthersImportance 2.5Level 2.6
  • Performing General Physical ActivitiesImportance 1.8Level 1.7Level 1 looks like: Walk between workstations in a small office
  • Inspecting Equipment, Structures, or MaterialsImportance 1.7Level 1.4Level 1 looks like: Check that doors to building are locked
  • Handling and Moving ObjectsImportance 1.5Level 1.3Level 1 looks like: Change settings on copy machines
  • Controlling Machines and ProcessesImportance 1.3Level —
  • Operating Vehicles, Mechanized Devices, or EquipmentImportance 1.3Level —
  • Repairing and Maintaining Electronic EquipmentImportance 1.2Level —
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentImportance 1.1Level —
  • Repairing and Maintaining Mechanical EquipmentImportance 1.1Level —

Work context

The conditions most characteristic of the work, on O*NET's 1–5 context scale.

  • E-Mail5.0
  • Face-to-Face Discussions with Individuals and Within Teams4.9
  • Telephone Conversations4.7
  • Work With or Contribute to a Work Group or Team4.7
  • Contact With Others4.5
  • Time Pressure4.5
  • Determine Tasks, Priorities and Goals4.4
  • Frequency of Decision Making4.3
  • Importance of Being Exact or Accurate4.3
  • Indoors, Environmentally Controlled4.3

Technology

65 tools

Software used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.

In demand (4)

  • Microsoft Excelhot
  • Microsoft Office softwarehot
  • Microsoft PowerPointhot
  • Salesforce softwarehot

Hot (25; 4 more marked hot above)

  • Adobe Acrobat
  • Adobe After Effects
  • Adobe Creative Cloud software
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe Photoshop
  • Canva
  • Facebook
  • Google Analytics
  • Google Docs
  • Google Workspace software
  • HubSpot software
  • Hypertext markup language HTML
  • Marketo Marketing Automation
  • Microsoft Access
  • Microsoft Outlook
  • Microsoft Project
  • Microsoft SharePoint
  • Microsoft Word
  • Slack
  • Teradata Database
  • TikTok
  • WordPress
  • Yardi software
Show the other 1
  • Zoom
Other tools (36)
  • Adobe Distiller
  • Adobe Dreamweaver
  • Adobe PageMaker
  • Airtable
  • Apple Final Cut Pro
  • Apple iDVD
  • Apple iMovie
  • Blackbaud eTapestry
  • Blackbaud The Raiser's Edge
  • Corel WordPerfect Office Suite
  • Drupal
  • FileMaker Pro
  • Flipgrid
  • Fund accounting software
  • Google Ads
  • Google Drive
  • Google Gmail
  • Human resource management software HRMS
  • IBM Notes
  • LinkedIn
  • Mentimeter
  • MicroFocus GroupWise
  • Microsoft Dynamics
  • Microsoft Publisher
  • MicroStrategy
  • MightyScout
  • Oracle Eloqua
  • Oracle PeopleSoft Financials
  • Oracle Siebel Server Sync
  • QuarkXPress
  • SmugMug Flickr
  • Social media sites
  • Web browser software
  • WeVideo
  • YouTube
  • zkipster

Related occupations

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ESCO equivalents

From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.