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Occupation AtlasInsurance Appraisers, Auto Damage

O*NET · 13-1032.00

Insurance Appraisers, Auto Damage

Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement. Prepare insurance forms to indicate repair cost or cost estimates and recommendations. May seek agreement with automotive repair shop on repair costs.

Also called Appraisal Specialist · Appraiser · Auto Appraiser · Auto Body Appraiser · Auto Body Estimator · Auto Body Repair Estimator · Auto Body Shop Estimator · Auto Claims Adjuster
44 more

Auto Collision Estimator · Auto Damage Appraiser · Auto Damage Estimator · Auto Damage Field Appraiser · Auto Damage Insurance Appraiser · Auto Estimatics Inspector · Auto Estimator · Automobile Appraiser (Auto Appraiser) · Automobile Body Estimator (Auto Body Estimator) · Automobile Damage Appraiser (Auto Damage Appraiser) · Automobile Damage Estimator (Auto Damage Estimator) · Automobile Damage Field Appraiser (Auto Damage Field Appraiser) · Automotive Body Shop Estimator (Auto Body Shop Estimator) · Automotive Claims Adjuster (Auto Claims Adjuster) · Automotive Estimatics Inspector (Auto Estimatics Inspector) · Automotive Estimator (Auto Estimator) · Body Shop Estimator · Catastrophe Adjuster · Claims Appraiser · Collision Appraiser · Collision Center Estimator · Collision Estimator · Collision Repair Estimator · Commercial Field Inspector · Damage Appraiser · Estimator · Field Appraiser · Field Auto Adjuster · Field Auto Damage Adjuster · Field Auto Damage Appraiser · Field Automobile Adjuster (Field Auto Adjuster) · Field Automobile Damage Appraiser (Field Auto Damage Appraiser) · Field Inspector · Field Property Loss Specialist · Insurance Appraiser · Material Damage Adjuster · Material Damage Appraiser · Outside Physical Damage Appraiser · Physical Damage Appraiser · Property Field Inspector · Reinspector · Total Loss Claims Adjuster · Vehicle Condition Assessor · Vehicle Damage Appraiser

Job Zone 3 — Medium Preparation NeededHolland code CRE35 skills on file

Compare with another occupationCompare with Cargo and Freight Agents

Job Zone

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Zone 3: Medium Preparation Needed

Medium preparation. Vocational training, related on-the-job experience, or an associate degree, with one to two years of training that combines experience and informal instruction.

Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.

Occupational interest profile

CREConventional · Realistic · Enterprising — the three strongest interests, in order

  • C Conventional5.44
  • R Realistic5.17
  • E Enterprising3.54
  • I Investigative3.04
  • S Social1.64
  • A Artistic1.16

RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.

Education and experience

The education level respondents say the job requires, and the most common answer for experience and training.

  • High School Diploma or the equivalent24%
  • Post-Secondary Certificate29%
  • Some College Courses31%
  • Associate's Degree or other 2-year degree15%
  • Bachelor's Degree2%
Related work experience
Over 2 years, up to and including 4 years (36%)
On-site or in-plant training
Up to and including 1 month (67%)
On-the-job training
Anything beyond short demonstration, up to and including 1 month (51%)

Typically associated skills

All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.

  • Speakingbasic3.83.8Level 4 looks like: Interview applicants to obtain personal and work history
  • Writingbasic3.83.3Level 4 looks like: Write an email to staff outlining new directives
  • Active Listeningbasic3.53.9Level 4 looks like: Answer inquiries regarding credit references
  • Reading Comprehensionbasic3.53.6Level 4 looks like: Understand an email from management describing new personnel policies
  • Critical Thinkingbasic3.43.8Level 4 looks like: Evaluate customer complaints and determine appropriate responses
  • Time Management3.33.0Level 2 looks like: Keep a monthly calendar of appointments
  • Judgment and Decision Making3.13.1Level 4 looks like: Evaluate a loan application for degree of risk
  • Service Orientation3.03.0Level 2 looks like: Ask customers if they would like a cup of coffee
  • Social Perceptiveness3.03.0Level 2 looks like: Notice that customers are angry because they have been waiting too long
  • Active Learningbasic2.93.0Level 2 looks like: Think about the implications of a news article for job opportunities
  • Complex Problem Solving2.92.9Level 2 looks like: Lay out tools to complete a job
  • Coordination2.92.9Level 2 looks like: Schedule appointments for a medical clinic
Show the other 23
  • Negotiation2.92.9Level 2 looks like: Present justification to a manager for altering a work schedule
  • Persuasion2.92.9Level 2 looks like: Solicit donations for a charity
  • Mathematicsbasic2.62.8Level 2 looks like: Count the amount of change to be given to a customer
  • Monitoringbasic2.52.9Level 2 looks like: Proofread and correct a letter
  • Systems Evaluation2.42.4Level 2 looks like: Determine why estimates for the time to complete a task are overly optimistic
  • Operations Monitoring2.42.3Level 2 looks like: Monitor completion times while running a computer program
  • Quality Control Analysis2.42.3Level 2 looks like: Inspect a draft email for errors (e.g., grammar, punctuation)
  • Management of Personnel Resources2.42.1Level 2 looks like: Encourage a coworker who is having difficulty finishing a project
  • Systems Analysis2.42.1Level 2 looks like: Determine how loss of a team member will affect the completion of a job
  • Instructing2.32.0Level 2 looks like: Instruct a new employee in the use of a timekeeping system
  • Learning Strategiesbasic2.11.5Level 2 looks like: Learn a different method of completing a task from a coworker
  • Troubleshooting2.11.5Level 2 looks like: Identify the source of a leak by looking under a machine
  • Operation and Control2.02.0Level 2 looks like: Navigate the settings on an office printer to print on both sides of the paper
  • Management of Financial Resources2.01.6Level 2 looks like: Use available funds to buy office supplies and record the amount of the purchase
  • Operations Analysis1.91.4Level 2 looks like: Select a printer for an office
  • Repairing1.60.9
  • Management of Material Resources1.50.9
  • Equipment Maintenance1.50.8
  • Equipment Selection1.50.6
  • Technology Design1.40.5
  • Programming1.3—
  • Sciencebasic1.1—
  • Installation1.0—

Tasks

7 core

What people in this occupation do, as O*NET records it, core tasks first by importance (1–5).

  1. Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.4.7
  2. Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs.4.7
  3. Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.4.7
  4. Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.4.7
  5. Prepare insurance forms to indicate repair cost estimates and recommendations.4.7
  6. Determine salvage value on total-loss vehicle.4.1
  7. Arrange to have damage appraised by another appraiser to resolve disagreement with shop on repair cost.3.4

Knowledge

Bodies of knowledge the work draws on.

  • Customer and Personal Service4.25.8
  • English Language3.83.5Level 4 looks like: Edit an article for a news website
  • Computers and Electronics3.43.9Level 4 looks like: Use a computer to format a document
  • Administrative3.23.5Level 4 looks like: Type 30 words per minute
  • Mechanical3.24.3Level 4 looks like: Replace a valve on a steam pipe
  • Education and Training3.03.1Level 4 looks like: Lead a quality improvement seminar
  • Law and Government2.82.6
  • Mathematics2.72.6
Show all 33
  • Transportation2.52.0Level 1 looks like: Ride a train to work
  • Administration and Management2.42.6
  • Communications and Media2.31.7Level 1 looks like: Write a thank you note
  • Production and Processing2.31.9Level 1 looks like: Put a computer back into its packing materials
  • Economics and Accounting2.21.7Level 1 looks like: Answer billing questions from credit card customers
  • Telecommunications2.21.3Level 1 looks like: Send an email
  • Foreign Language2.01.3Level 1 looks like: Say "please" and "thank you" in a foreign language
  • Design1.91.4Level 1 looks like: Draw a straight line 4 3/16 inches long
  • Engineering and Technology1.91.6Level 1 looks like: Install a door lock
  • Personnel and Human Resources1.81.0Level 1 looks like: Fill out a medical claim form
  • Physics1.81.4Level 1 looks like: Use a crowbar to pry open a box
  • Public Safety and Security1.81.2Level 1 looks like: Use a seatbelt
  • Sales and Marketing1.81.5Level 1 looks like: Sell cakes at a bake sale
  • Psychology1.61.3Level 1 looks like: Monitor several children on a playground
  • Geography1.41.0Level 1 looks like: Know the capital of the United States
  • Chemistry1.3—
  • Building and Construction1.2—
  • Biology1.0—
  • Fine Arts1.0—
  • Food Production1.0—
  • History and Archeology1.0—
  • Medicine and Dentistry1.0—
  • Philosophy and Theology1.0—
  • Sociology and Anthropology1.0—
  • Therapy and Counseling1.0—

Abilities

Enduring capacities the work calls for.

  • Oral Comprehension4.04.0Level 4 looks like: Understand a coach's oral instructions for a sport
  • Oral Expression4.04.0Level 4 looks like: Give instructions to a lost motorist
  • Problem Sensitivity3.83.6Level 4 looks like: Notice from a subtle difference in a client's mood that something is bothering them
  • Written Comprehension3.83.8Level 4 looks like: Understand an apartment lease
  • Written Expression3.63.8Level 4 looks like: Write a job recommendation for a subordinate
  • Speech Clarity3.53.1Level 4 looks like: Make stadium-wide announcements during a sporting event
  • Speech Recognition3.53.3Level 4 looks like: Identify a former customer's voice over the phone
  • Deductive Reasoning3.33.8
Show all 52
  • Inductive Reasoning3.33.5Level 4 looks like: Determine the prime suspect based on crime scene evidence
  • Near Vision3.33.8
  • Category Flexibility3.13.1Level 3 looks like: Classify flowers according to size, color, and smell
  • Information Ordering3.13.1Level 2 looks like: Follow the correct steps to make change
  • Selective Attention3.13.0Level 2 looks like: Answer a business call with coworkers talking nearby
  • Flexibility of Closure2.92.8Level 2 looks like: Detect that your phone is ringing while at a concert
  • Number Facility2.82.5Level 3 looks like: Calculate a discounted price
  • Mathematical Reasoning2.62.5Level 1 looks like: Determine how much 20 oranges will cost when they are priced at 5 for 4 dollars
  • Arm-Hand Steadiness2.51.9Level 2 looks like: Light a candle
  • Depth Perception2.42.0Level 2 looks like: Merge a car into traffic on a city street
  • Far Vision2.42.6Level 2 looks like: Read a roadside billboard
  • Fluency of Ideas2.42.6Level 2 looks like: Name four different uses for a screwdriver
  • Originality2.42.6Level 2 looks like: Use a credit card to open a locked door
  • Perceptual Speed2.42.4Level 2 looks like: Sort mail according to ZIP codes with no time pressure
  • Visualization2.42.8Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
  • Hearing Sensitivity2.32.0Level 2 looks like: Notice a doorbell ringing
  • Speed of Closure2.32.1Level 3 looks like: Recognize a song after hearing only the first few notes
  • Time Sharing2.32.3Level 2 looks like: Listen to music while entering numbers into a spreadsheet
  • Visual Color Discrimination2.32.4Level 1 looks like: Separate laundry into colors and whites
  • Auditory Attention2.11.9Level 2 looks like: Listen to a lecture while people nearby are talking
  • Control Precision2.11.8Level 2 looks like: Adjust a room light with a dimmer switch
  • Finger Dexterity2.11.5Level 2 looks like: Put coins in a parking meter
  • Manual Dexterity2.11.4Level 1 looks like: Screw a light bulb into a light socket
  • Spatial Orientation2.11.4Level 2 looks like: Use the floor plan to locate a store in a mall
  • Glare Sensitivity2.01.5Level 2 looks like: Drive on a familiar road on a cloudy day
  • Memorization2.01.8Level 1 looks like: Remember the number on your bus to be sure you get back on the right one
  • Multilimb Coordination2.01.5Level 2 looks like: Row a boat
  • Peripheral Vision1.91.1Level 2 looks like: Keep in step while marching in a band
  • Trunk Strength1.91.1Level 2 looks like: Sit up in an office chair
  • Extent Flexibility1.81.0Level 2 looks like: Reach to adjust the radio in a car
  • Night Vision1.81.0Level 2 looks like: Read street signs at dusk (just after sunset)
  • Gross Body Coordination1.60.8
  • Sound Localization1.60.9
  • Static Strength1.60.8Level 1 looks like: Push an empty shopping cart
  • Dynamic Strength1.50.9
  • Rate Control1.50.8Level 1 looks like: Ride a bicycle alongside a jogger
  • Reaction Time1.50.8
  • Response Orientation1.50.8
  • Explosive Strength1.40.4
  • Stamina1.40.4Level 1 looks like: Walk 1/4 mile
  • Gross Body Equilibrium1.3—
  • Wrist-Finger Speed1.3—
  • Dynamic Flexibility1.0—
  • Speed of Limb Movement1.0—

Work activities

Kinds of activity the work is made of.

  • Working with Computers4.73.6Level 4 looks like: Write software for keeping track of parts in inventory
  • Documenting/Recording Information4.53.9Level 4 looks like: Document the results of a crime scene investigation
  • Making Decisions and Solving Problems4.54.4Level 4 looks like: Select the location for a major retail store
  • Performing for or Working Directly with the Public4.45.3Level 4 looks like: Sell shoes in a crowded shoe store
  • Resolving Conflicts and Negotiating with Others4.44.6Level 4 looks like: Get two subordinates to agree about vacation schedules
  • Communicating with People Outside the Organization4.33.8Level 4 looks like: Present information to potential clients about available services
  • Communicating with Supervisors, Peers, or Subordinates4.34.1Level 4 looks like: Report the results of a sales meeting to a supervisor
  • Getting Information4.24.8Level 4 looks like: Review a budget
Show all 41
  • Organizing, Planning, and Prioritizing Work4.14.6Level 4 looks like: Plan and adjust a personal to-do list according to changing demands
  • Identifying Objects, Actions, and Events4.04.2Level 4 looks like: Judge the suitability of food products for an event
  • Updating and Using Relevant Knowledge4.04.6Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
  • Analyzing Data or Information3.84.2Level 4 looks like: Determine the interest cost to finance a new building
  • Estimating the Quantifiable Characteristics of Products, Events, or Information3.83.6Level 4 looks like: Estimate the time required to evacuate a city in the event of a major disaster
  • Inspecting Equipment, Structures, or Materials3.83.9Level 4 looks like: Inspect equipment in a chemical processing plant
  • Operating Vehicles, Mechanized Devices, or Equipment3.82.1Level 1 looks like: Drive a car
  • Processing Information3.84.5Level 4 looks like: Calculate the adjustments for insurance claims
  • Judging the Qualities of Objects, Services, or People3.74.2Level 4 looks like: Determine the value of property lost in a fire
  • Scheduling Work and Activities3.63.6Level 4 looks like: Prepare the work schedule for salesclerks in a large retail store
  • Establishing and Maintaining Interpersonal Relationships3.54.6Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
  • Assisting and Caring for Others3.43.2Level 4 looks like: Help a medical patient find in-home assistance or healthcare
  • Evaluating Information to Determine Compliance with Standards3.44.3Level 4 looks like: Evaluate a complicated insurance claim for compliance with policy terms
  • Interpreting the Meaning of Information for Others3.32.6
  • Providing Consultation and Advice to Others3.33.4Level 4 looks like: Recommend a new software package to increase operational efficiency
  • Monitoring Processes, Materials, or Surroundings3.23.9Level 4 looks like: Test electrical circuits
  • Performing Administrative Activities3.23.1Level 4 looks like: Complete tax forms for a small business
  • Developing Objectives and Strategies3.12.6
  • Monitoring and Controlling Resources3.13.1Level 4 looks like: Work as a chef responsible for ordering food for the menu
  • Thinking Creatively3.13.0Level 4 looks like: Adapt popular music for a high school marching band
  • Training and Teaching Others3.13.0Level 4 looks like: Teach a social sciences course to high school students
  • Performing General Physical Activities2.82.6
  • Selling or Influencing Others2.82.7
  • Developing and Building Teams2.72.2Level 1 looks like: Encourage two coworkers to stick with a tough assignment
  • Repairing and Maintaining Electronic Equipment2.52.4Level 1 looks like: Use display settings to adjust a television picture
  • Guiding, Directing, and Motivating Subordinates2.42.1Level 1 looks like: Work occasionally as a backup supervisor
  • Coaching and Developing Others2.32.3Level 1 looks like: Show a coworker how to operate a piece of equipment
  • Controlling Machines and Processes2.31.9Level 1 looks like: Operate a cash register
  • Coordinating the Work and Activities of Others2.32.1Level 1 looks like: Exchange information during a shift change
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment2.11.7Level 1 looks like: Specify the lighting for a work area
  • Staffing Organizational Units1.81.3Level 1 looks like: Work in a position that has minimal staffing requirements
  • Handling and Moving Objects1.72.0Level 1 looks like: Change settings on copy machines
  • Repairing and Maintaining Mechanical Equipment1.3—

Work context

The conditions most characteristic of the work, on O*NET's 1–5 context scale.

  • Contact With Others5.0
  • E-Mail5.0
  • Telephone Conversations5.0
  • Deal With External Customers or the Public in General4.9
  • Frequency of Decision Making4.8
  • Time Pressure4.6
  • Freedom to Make Decisions4.5
  • Impact of Decisions on Co-workers or Company Results4.5
  • Determine Tasks, Priorities and Goals4.4
  • Importance of Being Exact or Accurate4.4

Technology

21 tools

Software used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.

In demand (2)

  • Microsoft Office softwarehot
  • Disassembler software

Hot (6; 1 more marked hot above)

  • Adobe Acrobat
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Windows
  • Microsoft Word
Other tools (13)
  • A-T Solutions Easy Street Draw
  • App Software Associations AppTrak.net
  • Cost estimating software
  • Email software
  • Information Services Inc. CCC Pathways Appraisal Solution
  • Meridian Technologies SurePoint
  • Mitchell International Mitchell WorkCenter
  • NCH Software Express Invoice
  • Solera Audatex Estimating
  • Swan River Software Estimiser Pro
  • Vertafore ImageRight
  • Web browser software
  • Web-Est estimating software

Related occupations

O*NET's own list of the occupations most related to this one, closest first.

  1. Transportation Vehicle, Equipment and Systems Inspectors, Except Aviation
  2. Automotive Body and Related Repairers
  3. Automotive Service Technicians and Mechanics
  4. Appraisers of Personal and Business Property
  5. Automotive Engineering Technicians
  6. Cost Estimators
  7. Appraisers and Assessors of Real Estate
  8. Insurance Claims and Policy Processing Clerks
  9. Claims Adjusters, Examiners, and Investigators
  10. Credit Authorizers, Checkers, and Clerks

ESCO equivalents

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.