BlissPoint Analytics

Occupation AtlasFirst-Line Supervisors of Retail Sales Workers

O*NET · 41-1011.00

First-Line Supervisors of Retail Sales Workers

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

Also called Art Gallery Director · Auto Leasing Manager · Auto Parts Manager · Auto Rental Supervisor · Automobile Leasing Supervisor · Bakery Manager · Branch Manager · Branch Store Manager
72 more

Car Rental Manager · Cashier Manager · Cashier Supervisor · Concession Manager · Convenience Store Manager · Dairy Department Manager · Dairy Store Manager · Delicatessen Department Manager · Delicatessen Manager · Delicatessen Store Manager · Department Manager · Department Sales Manager · Department Supervisor · Division Supervisor · Equipment Rental and Leasing Manager · Floor Manager · Floor Supervisor · Floral Manager · Florist Manager · Flower Shop Manager · Food Checkers and Cashiers Supervisor · Food Concession Manager · Front End Manager · Frozen Food Department Manager · Grocery Manager · Grocery Store Manager · Grocery Supervisor · Hourly Manager · Ice Storage, Sales, and Delivery Supervisor · Jewelry Department Supervisor · Key Carrier · Key Holder · Lumber Sales Supervisor · Machinery Rental and Leasing Manager · Management Shift Supervisor · Marina Sales and Service Supervisor · Meat Department Manager · Merchandise Coordinator · Merchandise Manager · Millinery Department Manager · Music Store Manager · Parts Department Manager · Parts Department Supervisor · Parts Manager · Parts Sales Manager · Pawn Shop Keeper · Post Exchange Manager (PX Manager) · Produce Department Manager · Produce Department Supervisor · PX Manager · Ready to Wear Department Manager · Rental Manager · Retail Key Holder · Retail Manager · Retail Operations Specialist · Retail Sales Manager · Retail Shift Supervisor · Retail Store Manager · Retail Supervisor · Sales Clerk Supervisor · Sales Supervisor · Shift Manager · Shift Supervisor · Shop Manager · Showroom Manager · Station Manager · Stock Manager · Store Manager · Store Supervisor · Supermarket Manager · Used Car Sales Supervisor · Vending Stand Supervisor

Job Zone 2 — Some Preparation NeededHolland code ECS35 skills on file

Compare with another occupationCompare with Residential Advisors

Job Zone

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Zone 2: Some Preparation Needed

Some preparation. Usually a high school diploma, some previous work-related skill or experience, and a few months to a year of training with experienced workers.

Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.

Occupational interest profile

ECSEnterprising · Conventional · Social — the three strongest interests, in order

  • E Enterprising7.00
  • C Conventional5.61
  • S Social3.64
  • R Realistic2.75
  • I Investigative1.14
  • A Artistic1.00

RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.

Education and experience

The education level respondents say the job requires, and the most common answer for experience and training.

  • Less than a High School Diploma14%
  • High School Diploma or the equivalent52%
  • Post-Secondary Certificate9%
  • Some College Courses6%
  • Associate's Degree or other 2-year degree19%
Related work experience
Over 4 years, up to and including 6 years (36%)
On-site or in-plant training
Over 6 months, up to and including 1 year (32%)
On-the-job training
Over 6 months, up to and including 1 year (41%)

Typically associated skills

All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.

  • Active Listeningbasic3.93.6Level 4 looks like: Answer inquiries regarding credit references
  • Speakingbasic3.83.9Level 4 looks like: Interview applicants to obtain personal and work history
  • Service Orientation3.83.8Level 4 looks like: Make flight reservations for customers using an online booking site
  • Critical Thinkingbasic3.53.9Level 4 looks like: Evaluate customer complaints and determine appropriate responses
  • Monitoringbasic3.53.9Level 4 looks like: Monitor a meeting and revise the agenda to ensure important topics are discussed
  • Social Perceptiveness3.53.8Level 4 looks like: Be aware of how a coworker's promotion will affect a work group
  • Coordination3.53.6Level 4 looks like: Work with others to put a new roof on a house
  • Instructing3.33.6Level 4 looks like: Instruct a coworker in how to operate a software program
  • Management of Personnel Resources3.33.6Level 4 looks like: Direct the activities of a road repair crew with minimal disruption of traffic flow
  • Negotiation3.33.6Level 4 looks like: Contract with a wholesaler to sell items at a given cost
  • Persuasion3.33.6Level 4 looks like: Convince a supervisor to purchase new office equipment
  • Time Management3.13.6Level 4 looks like: Allocate the time of subordinates to projects for the coming week
Show the other 23
  • Judgment and Decision Making3.13.0Level 2 looks like: Decide how scheduling a break will affect work flow
  • Reading Comprehensionbasic3.03.9Level 4 looks like: Understand an email from management describing new personnel policies
  • Writingbasic3.03.6Level 4 looks like: Write an email to staff outlining new directives
  • Complex Problem Solving3.03.5Level 4 looks like: Redesign a floor layout to take advantage of new manufacturing techniques
  • Learning Strategiesbasic3.03.5Level 4 looks like: Identify an alternative approach to help trainees who are having difficulties
  • Active Learningbasic3.03.4Level 4 looks like: Determine the impact of new menu changes on a restaurant's purchasing requirements
  • Systems Evaluation3.03.0Level 2 looks like: Determine why estimates for the time to complete a task are overly optimistic
  • Systems Analysis3.02.9Level 2 looks like: Determine how loss of a team member will affect the completion of a job
  • Mathematicsbasic2.83.0Level 2 looks like: Count the amount of change to be given to a customer
  • Management of Material Resources2.62.8Level 2 looks like: Reserve a room for a management meeting
  • Management of Financial Resources2.52.8Level 2 looks like: Use available funds to buy office supplies and record the amount of the purchase
  • Operations Analysis2.52.1Level 2 looks like: Select a printer for an office
  • Quality Control Analysis2.12.0Level 2 looks like: Inspect a draft email for errors (e.g., grammar, punctuation)
  • Operations Monitoring1.91.5Level 2 looks like: Monitor completion times while running a computer program
  • Technology Design1.90.9
  • Programming1.81.0Level 2 looks like: Write a program to sort objects in a database
  • Operation and Control1.50.9
  • Troubleshooting1.40.4
  • Equipment Maintenance1.0—
  • Equipment Selection1.0—
  • Installation1.0—
  • Repairing1.0—
  • Sciencebasic1.0—

Tasks

16 core · 5 supplemental

What people in this occupation do, as O*NET records it, core tasks first by importance (1–5).

  1. Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.4.7
  2. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.4.6
  3. Monitor sales activities to ensure that customers receive satisfactory service and quality goods.4.4
  4. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.4.4
  5. Assign employees to specific duties.4.3
  6. Instruct staff on how to handle difficult and complicated sales.4.3
  7. Inventory stock and reorder when inventory drops to a specified level.4.2
  8. Keep records of purchases, sales, and requisitions.4.2
  9. Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.4.2
  10. Plan and prepare work schedules and keep records of employees' work schedules and time cards.4.2
  11. Review inventory and sales records to prepare reports for management and budget departments.4.2
  12. Establish and implement policies, goals, objectives, and procedures for the department.4.1
Show the other 9
  1. Enforce safety, health, and security rules.4.0
  2. Examine products purchased for resale or received for storage to assess the condition of each product or item.4.0
  3. Estimate consumer demand and determine the types and amounts of goods to be sold.3.9
  4. Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.3.7
  5. Formulate pricing policies for merchandise, according to profitability requirements.4.4
  6. Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.4.2
  7. Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.4.2
  8. Establish credit policies and operating procedures.4.1
  9. Plan budgets and authorize payments and merchandise returns.3.9

Knowledge

Bodies of knowledge the work draws on.

  • Customer and Personal Service4.85.6
  • Administration and Management4.54.3Level 4 looks like: Monitor progress of a project to ensure timely completion
  • English Language3.93.4Level 4 looks like: Edit an article for a news website
  • Sales and Marketing3.93.6Level 4 looks like: Introduce clients to a new line of products
  • Education and Training3.64.2Level 4 looks like: Lead a quality improvement seminar
  • Computers and Electronics3.33.9Level 4 looks like: Use a computer to format a document
  • Mathematics3.33.6Level 4 looks like: Analyze data to determine areas with the highest sales
  • Personnel and Human Resources3.33.0Level 4 looks like: Interview applicants for an administrative position
Show all 33
  • Administrative3.24.0Level 4 looks like: Type 30 words per minute
  • Economics and Accounting3.23.7Level 4 looks like: Develop financial investment programs for individual clients
  • Public Safety and Security2.92.8
  • Production and Processing2.82.7
  • Foreign Language2.61.6Level 1 looks like: Say "please" and "thank you" in a foreign language
  • Communications and Media2.52.1Level 1 looks like: Write a thank you note
  • Law and Government2.21.7Level 1 looks like: Describe the length of a U.S. presidential term
  • Psychology2.21.8Level 1 looks like: Monitor several children on a playground
  • Therapy and Counseling2.12.0Level 1 looks like: Put ice on a sprained ankle
  • Food Production1.91.3Level 1 looks like: Grow herbs in the kitchen
  • Telecommunications1.90.8Level 1 looks like: Send an email
  • Medicine and Dentistry1.71.1Level 1 looks like: Use a band-aid
  • Sociology and Anthropology1.61.1Level 1 looks like: Identify two cultures in a story as being different
  • Engineering and Technology1.50.9Level 1 looks like: Install a door lock
  • Design1.41.0Level 1 looks like: Draw a straight line 4 3/16 inches long
  • Philosophy and Theology1.41.0Level 1 looks like: Watch a TV show on family values
  • Fine Arts1.3—
  • Mechanical1.30.7Level 1 looks like: Replace the filters in a furnace
  • Transportation1.30.8Level 1 looks like: Ride a train to work
  • Building and Construction1.2—
  • Chemistry1.2—
  • Geography1.2—
  • History and Archeology1.2—
  • Physics1.2—
  • Biology1.1—

Abilities

Enduring capacities the work calls for.

  • Oral Comprehension3.93.9Level 4 looks like: Understand a coach's oral instructions for a sport
  • Oral Expression3.94.0Level 4 looks like: Give instructions to a lost motorist
  • Speech Clarity3.93.3Level 4 looks like: Make stadium-wide announcements during a sporting event
  • Speech Recognition3.83.9Level 4 looks like: Identify a former customer's voice over the phone
  • Problem Sensitivity3.33.6Level 4 looks like: Notice from a subtle difference in a client's mood that something is bothering them
  • Deductive Reasoning3.13.6
  • Information Ordering3.13.1Level 2 looks like: Follow the correct steps to make change
  • Near Vision3.13.5Level 2 looks like: Read indicators on the dashboard of a car
Show all 52
  • Category Flexibility3.03.0Level 3 looks like: Classify flowers according to size, color, and smell
  • Fluency of Ideas3.03.1Level 4 looks like: Think of as many ideas as possible for the name of a new company
  • Inductive Reasoning3.03.0Level 2 looks like: Decide what to wear based on the weather report
  • Originality3.03.1Level 4 looks like: Redesign job tasks to be interesting for employees
  • Selective Attention3.02.8Level 2 looks like: Answer a business call with coworkers talking nearby
  • Written Comprehension3.03.4Level 4 looks like: Understand an apartment lease
  • Written Expression3.03.8Level 4 looks like: Write a job recommendation for a subordinate
  • Far Vision2.93.0Level 2 looks like: Read a roadside billboard
  • Flexibility of Closure2.92.8Level 2 looks like: Detect that your phone is ringing while at a concert
  • Number Facility2.92.9Level 3 looks like: Calculate a discounted price
  • Memorization2.82.8
  • Time Sharing2.82.4Level 2 looks like: Listen to music while entering numbers into a spreadsheet
  • Mathematical Reasoning2.62.9
  • Perceptual Speed2.62.6Level 2 looks like: Sort mail according to ZIP codes with no time pressure
  • Speed of Closure2.62.9Level 3 looks like: Recognize a song after hearing only the first few notes
  • Finger Dexterity2.52.4Level 2 looks like: Put coins in a parking meter
  • Trunk Strength2.52.3Level 2 looks like: Sit up in an office chair
  • Visual Color Discrimination2.52.5Level 1 looks like: Separate laundry into colors and whites
  • Hearing Sensitivity2.42.0Level 2 looks like: Notice a doorbell ringing
  • Manual Dexterity2.42.0Level 1 looks like: Screw a light bulb into a light socket
  • Multilimb Coordination2.42.3Level 2 looks like: Row a boat
  • Visualization2.42.8Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
  • Arm-Hand Steadiness2.32.4Level 2 looks like: Light a candle
  • Auditory Attention2.12.3Level 2 looks like: Listen to a lecture while people nearby are talking
  • Dynamic Strength2.12.0Level 2 looks like: Use pruning shears to trim a bush
  • Extent Flexibility2.02.5Level 2 looks like: Reach to adjust the radio in a car
  • Gross Body Coordination2.02.0Level 2 looks like: Get in and out of a truck
  • Gross Body Equilibrium2.01.6Level 2 looks like: Stand on a ladder
  • Stamina2.01.8Level 1 looks like: Walk 1/4 mile
  • Static Strength2.02.3Level 1 looks like: Push an empty shopping cart
  • Wrist-Finger Speed2.01.8Level 2 looks like: Use a screwdriver to twist in a screw
  • Control Precision1.91.5Level 2 looks like: Adjust a room light with a dimmer switch
  • Depth Perception1.50.9
  • Explosive Strength1.50.8
  • Response Orientation1.50.9
  • Speed of Limb Movement1.50.9
  • Rate Control1.40.4Level 1 looks like: Ride a bicycle alongside a jogger
  • Reaction Time1.40.5
  • Spatial Orientation1.3—
  • Sound Localization1.1—
  • Dynamic Flexibility1.0—
  • Glare Sensitivity1.0—
  • Night Vision1.0—
  • Peripheral Vision1.0—

Work activities

Kinds of activity the work is made of.

  • Performing for or Working Directly with the Public4.14.6Level 4 looks like: Sell shoes in a crowded shoe store
  • Training and Teaching Others4.14.3Level 4 looks like: Teach a social sciences course to high school students
  • Coaching and Developing Others3.94.5Level 4 looks like: Provide on-the-job training for administrative workers
  • Making Decisions and Solving Problems3.94.0Level 4 looks like: Select the location for a major retail store
  • Resolving Conflicts and Negotiating with Others3.94.5Level 4 looks like: Get two subordinates to agree about vacation schedules
  • Communicating with Supervisors, Peers, or Subordinates3.84.2Level 4 looks like: Report the results of a sales meeting to a supervisor
  • Coordinating the Work and Activities of Others3.84.1Level 4 looks like: Organize the cleanup crew after a major sporting event
  • Establishing and Maintaining Interpersonal Relationships3.84.8Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
Show all 41
  • Getting Information3.83.8Level 4 looks like: Review a budget
  • Communicating with People Outside the Organization3.74.3Level 4 looks like: Present information to potential clients about available services
  • Guiding, Directing, and Motivating Subordinates3.74.3Level 4 looks like: Manage a small team of employees in a dynamic workplace
  • Identifying Objects, Actions, and Events3.73.8Level 4 looks like: Judge the suitability of food products for an event
  • Developing and Building Teams3.63.6Level 4 looks like: Lead an assembly team in an automobile plant
  • Organizing, Planning, and Prioritizing Work3.64.1Level 4 looks like: Plan and adjust a personal to-do list according to changing demands
  • Monitoring Processes, Materials, or Surroundings3.43.5Level 4 looks like: Test electrical circuits
  • Scheduling Work and Activities3.43.9Level 4 looks like: Prepare the work schedule for salesclerks in a large retail store
  • Selling or Influencing Others3.34.1Level 4 looks like: Make a sales pitch to convince others to buy a product
  • Analyzing Data or Information3.23.5Level 4 looks like: Determine the interest cost to finance a new building
  • Evaluating Information to Determine Compliance with Standards3.23.6Level 4 looks like: Evaluate a complicated insurance claim for compliance with policy terms
  • Judging the Qualities of Objects, Services, or People3.23.2Level 4 looks like: Determine the value of property lost in a fire
  • Working with Computers3.23.1Level 4 looks like: Write software for keeping track of parts in inventory
  • Assisting and Caring for Others3.13.3Level 4 looks like: Help a medical patient find in-home assistance or healthcare
  • Performing Administrative Activities3.12.9
  • Staffing Organizational Units3.13.6Level 4 looks like: Interview candidates for a sales position and make hiring recommendations
  • Updating and Using Relevant Knowledge3.13.5Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
  • Documenting/Recording Information3.02.9
  • Interpreting the Meaning of Information for Others3.02.5Level 1 looks like: Interpret a blood pressure reading
  • Handling and Moving Objects2.93.7Level 4 looks like: Arrange books in a library
  • Processing Information2.93.0Level 4 looks like: Calculate the adjustments for insurance claims
  • Performing General Physical Activities2.82.6
  • Providing Consultation and Advice to Others2.83.1Level 4 looks like: Recommend a new software package to increase operational efficiency
  • Developing Objectives and Strategies2.72.3Level 1 looks like: Plan the holiday schedule for an airline workforce
  • Thinking Creatively2.72.9
  • Monitoring and Controlling Resources2.63.0Level 4 looks like: Work as a chef responsible for ordering food for the menu
  • Estimating the Quantifiable Characteristics of Products, Events, or Information2.52.2Level 1 looks like: Estimate the size of household furniture to be shipped
  • Inspecting Equipment, Structures, or Materials2.42.3Level 1 looks like: Check that doors to building are locked
  • Controlling Machines and Processes2.32.1Level 1 looks like: Operate a cash register
  • Operating Vehicles, Mechanized Devices, or Equipment1.60.9Level 1 looks like: Drive a car
  • Repairing and Maintaining Electronic Equipment1.60.8Level 1 looks like: Use display settings to adjust a television picture
  • Repairing and Maintaining Mechanical Equipment1.41.0Level 1 looks like: Make simple, external adjustments to a door hinge with ordinary hand tools
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment1.2—

Work context

The conditions most characteristic of the work, on O*NET's 1–5 context scale.

  • Face-to-Face Discussions with Individuals and Within Teams5.0
  • Contact With Others4.9
  • Work With or Contribute to a Work Group or Team4.8
  • Indoors, Environmentally Controlled4.7
  • Telephone Conversations4.7
  • Deal With External Customers or the Public in General4.6
  • Coordinate or Lead Others in Accomplishing Work Activities4.4
  • Freedom to Make Decisions4.3
  • Determine Tasks, Priorities and Goals4.2
  • Frequency of Decision Making4.2

Technology

107 tools

Software used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.

In demand (1)

  • Microsoft Office softwarehot

Hot (31; 1 more marked hot above)

  • Adobe Acrobat
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe Photoshop
  • Apple Safari
  • Autodesk Revit
  • Facebook
  • Google Analytics
  • Google Docs
  • IBM SPSS Statistics
  • Kronos Workforce Timekeeper
  • Microsoft Access
  • Microsoft Edge
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft SharePoint
  • Microsoft Visio
  • Microsoft Windows
  • Microsoft Word
  • Mozilla Firefox
  • Oracle Database
  • Oracle Primavera Enterprise Project Portfolio Management
Show the other 7
  • R
  • Salesforce software
  • SAP software
  • SAS
  • Tableau
  • Teradata Database
  • Yardi software
Other tools (75)
  • American Precision Instruments Regit
  • Apple Final Cut Pro
  • ASI Point of Sale
  • Attitude POS itive AccuPOS Retail
  • Bibase 4POS Retail
  • CAP Automation SellWise
  • Comcash ERP
  • CompuTant CounterPoint
  • CyberMatrix POS
  • Data entry software
  • Datasym SYMFINITE
  • Delphi Technology
  • Exact business software
  • EZ Software Solutions
  • FileMaker Pro
  • Gift registry software
  • Google Ads
  • Google Drive
  • Google Meet
  • Hagel Unitime Systems
  • Handheld computer device software
  • Human resource management software HRMS
  • IBM Cognos Impromptu
  • IBM Notes
  • Infocorp Computer Solutions $mart System
  • Infocorp Softwear/POS
  • Intuit QuickBooks Point of Sale
  • Inventory management systems
  • Kronos Enterprise Workforce Management
  • Lathem Time PayClock EZ
  • LinkedIn
  • LOB RetailPoint
  • Logisoft Positive Pos System
  • ManageMore Cellular Manager
  • Master Merchant Systems Music Store
  • MicroBiz
  • Microsoft Dynamics
  • Microsoft Publisher
  • MicroStrategy
  • Millennium Software Atrex
  • Minitab
  • Oracle Business Intelligence Enterprise Edition
  • Oracle E-Business Suite Financials
  • Oracle Fusion Applications
  • Oracle Hyperion
  • Oracle PeopleSoft Financials
  • Oracle Taleo
  • Payroll software
  • Plexis Software Plexis POS
  • Point of sale POS bookstore software
  • Point of sale POS parts and services software
  • Qlik Tech QlikView
  • Qualitech Solutions Dynamic Scheduling
  • RiscStation POSSum
  • Sage 50 Accounting
  • Sage 50 Accounting Software
  • SBS Keystroke
  • Scheduling software
  • Semicron Systems
  • SmugMug Flickr
  • Social media sites
  • Softpedia ShopInvo
  • StataCorp Stata
  • System3 POS software
  • The General Store
  • The Retail Solution
  • Time card software
  • TimeTrak Systems ClocTrack
  • TimeTrak Systems SchedTrak
  • True North Computer Retail Plus
  • VeriFone PC Charge Pro
  • Vigilant
  • Visual Retail Plus
  • WinMan SureSell
  • YouTube

Related occupations

O*NET's own list of the occupations most related to this one, closest first.

  1. First-Line Supervisors of Non-Retail Sales Workers
  2. First-Line Supervisors of Office and Administrative Support Workers
  3. First-Line Supervisors of Food Preparation and Serving Workers
  4. First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
  5. First-Line Supervisors of Housekeeping and Janitorial Workers
  6. Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
  7. First-Line Supervisors of Mechanics, Installers, and Repairers
  8. First-Line Supervisors of Material-Moving Machine and Vehicle Operators
  9. First-Line Supervisors of Personal Service Workers
  10. First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand

ESCO equivalents

From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.