Occupation AtlasGambling Surveillance Officers and Gambling Investigators

O*NET · 33-9031.00

Gambling Surveillance Officers and Gambling Investigators

Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.

Also called Armed Security Officer · Casino Enforcement Agent · Casino Investigator · Casino Security Officer · Casino Surveillance Officer · Dual Rate Surveillance Officer · EMT Security Officer · EMT Security Officer (Emergency Medical Technician Security Officer)
23 more

Entertainment And Recreation Industry Surveillance Operator · Gambling Monitor · Gambling Surveillance Observer · Gambling Surveillance Officer · Gaming Inspector · Gaming Investigator · Gaming Surveillance Observer · Gaming Surveillance Officer · Investigative Specialist · Security Bike Patrol Officer · Security Officer · Special Investigator · Surveillance Agent · Surveillance Inspector · Surveillance Investigator · Surveillance Monitor · Surveillance Observer · Surveillance Officer · Surveillance Operator · Surveillance System Monitor · Surveillance Technician · Video Surveillance Agent · Video Surveillance Technician

Job Zone 2 — Some Preparation NeededHolland code CER35 skills on file

Compare with another occupationCompare with Retail Loss Prevention Specialists

Job Zone

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Zone 2: Some Preparation Needed

Some preparation. Usually a high school diploma, some previous work-related skill or experience, and a few months to a year of training with experienced workers.

Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.

Occupational interest profile

CERConventional · Enterprising · Realistic — the three strongest interests, in order

  • C Conventional5.62
  • E Enterprising4.78
  • R Realistic4.14
  • I Investigative2.17
  • S Social2.15
  • A Artistic1.00

RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.

Education and experience

The education level respondents say the job requires, and the most common answer for experience and training.

  • Less than a High School Diploma2%
  • High School Diploma or the equivalent84%
  • Post-Secondary Certificate6%
  • Some College Courses3%
  • Associate's Degree or other 2-year degree5%
Related work experience
None (57%)
On-site or in-plant training
Over 6 months, up to and including 1 year (31%)
On-the-job training
Over 1 month, up to and including 3 months (33%)

Typically associated skills

All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.

  • MonitoringbasicImportance 4.1Level 3.9Level 4 looks like: Monitor a meeting and revise the agenda to ensure important topics are discussed
  • Critical ThinkingbasicImportance 3.8Level 3.8Level 4 looks like: Evaluate customer complaints and determine appropriate responses
  • SpeakingbasicImportance 3.6Level 3.6Level 4 looks like: Interview applicants to obtain personal and work history
  • Judgment and Decision MakingImportance 3.4Level 3.1Level 4 looks like: Evaluate a loan application for degree of risk
  • Reading ComprehensionbasicImportance 3.3Level 3.5Level 4 looks like: Understand an email from management describing new personnel policies
  • Active ListeningbasicImportance 3.3Level 3.3Level 4 looks like: Answer inquiries regarding credit references
  • Active LearningbasicImportance 3.1Level 3.1Level 4 looks like: Determine the impact of new menu changes on a restaurant's purchasing requirements
  • WritingbasicImportance 3.1Level 3.1Level 4 looks like: Write an email to staff outlining new directives
  • Social PerceptivenessImportance 3.1Level 2.9Level 2 looks like: Notice that customers are angry because they have been waiting too long
  • InstructingImportance 3.0Level 3.0Level 2 looks like: Instruct a new employee in the use of a timekeeping system
  • Complex Problem SolvingImportance 3.0Level 2.5Level 2 looks like: Lay out tools to complete a job
  • CoordinationImportance 2.9Level 3.0Level 2 looks like: Schedule appointments for a medical clinic
Show the other 23

Tasks

8 core

What people in this occupation do, as O*NET records it, core tasks first by importance (1–5).

  1. Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.Importance 4.8
  2. Report all violations and suspicious behaviors to supervisors, verbally or in writing.Importance 4.8
  3. Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.Importance 4.8
  4. Develop and maintain log of surveillance observations.Importance 4.7
  5. Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.Importance 4.7
  6. Review video surveillance footage.Importance 4.6
  7. Act as oversight or security agents for management or customers.Importance 4.4
  8. Supervise or train surveillance observers.Importance 4.1

Knowledge

Bodies of knowledge the work draws on.

  • English LanguageImportance 4.3Level 4.2Level 4 looks like: Edit an article for a news website
  • Public Safety and SecurityImportance 4.0Level 3.5Level 4 looks like: Inspect a building site for safety violations
  • Computers and ElectronicsImportance 3.7Level 4.5Level 4 looks like: Use a computer to format a document
  • AdministrativeImportance 3.6Level 3.9Level 4 looks like: Type 30 words per minute
  • MathematicsImportance 3.6Level 4.0Level 4 looks like: Analyze data to determine areas with the highest sales
  • Education and TrainingImportance 3.4Level 4.1Level 4 looks like: Lead a quality improvement seminar
  • Administration and ManagementImportance 3.3Level 3.1Level 4 looks like: Monitor progress of a project to ensure timely completion
  • Customer and Personal ServiceImportance 3.3Level 3.3Level 4 looks like: Be responsible for 10 children at daycare
Show all 33
  • TelecommunicationsImportance 2.9Level 2.1Level 1 looks like: Send an email
  • Law and GovernmentImportance 2.8Level 2.8
  • PsychologyImportance 2.8Level 3.1Level 4 looks like: Understand the impact of alcohol on human responses
  • Communications and MediaImportance 2.5Level 1.9Level 1 looks like: Write a thank you note
  • Personnel and Human ResourcesImportance 2.4Level 2.0Level 1 looks like: Fill out a medical claim form
  • Economics and AccountingImportance 2.2Level 1.5Level 1 looks like: Answer billing questions from credit card customers
  • Engineering and TechnologyImportance 2.1Level 1.7Level 1 looks like: Install a door lock
  • MechanicalImportance 2.0Level 1.2Level 1 looks like: Replace the filters in a furnace
  • Production and ProcessingImportance 2.0Level 1.6Level 1 looks like: Put a computer back into its packing materials
  • DesignImportance 1.8Level 1.5Level 1 looks like: Draw a straight line 4 3/16 inches long
  • Sociology and AnthropologyImportance 1.8Level 1.3Level 1 looks like: Identify two cultures in a story as being different
  • Philosophy and TheologyImportance 1.7Level 1.5Level 1 looks like: Watch a TV show on family values
  • Sales and MarketingImportance 1.6Level 0.9Level 1 looks like: Sell cakes at a bake sale
  • GeographyImportance 1.5Level —
  • PhysicsImportance 1.4Level 0.6Level 1 looks like: Use a crowbar to pry open a box
  • Foreign LanguageImportance 1.3Level —
  • Medicine and DentistryImportance 1.3Level —
  • Food ProductionImportance 1.2Level —
  • Therapy and CounselingImportance 1.2Level —
  • BiologyImportance 1.1Level —
  • Building and ConstructionImportance 1.1Level —
  • ChemistryImportance 1.1Level —
  • TransportationImportance 1.1Level —
  • Fine ArtsImportance 1.0Level —
  • History and ArcheologyImportance 1.0Level —

Abilities

Enduring capacities the work calls for.

  • Problem SensitivityImportance 4.3Level 4.1Level 4 looks like: Notice from a subtle difference in a client's mood that something is bothering them
  • Far VisionImportance 4.0Level 4.0Level 4 looks like: Read the slides on a presentation from across a room
  • Selective AttentionImportance 4.0Level 4.0Level 4 looks like: Watch security monitors for intruders throughout the night shift
  • Oral ComprehensionImportance 3.9Level 3.8Level 4 looks like: Understand a coach's oral instructions for a sport
  • Inductive ReasoningImportance 3.8Level 3.8Level 4 looks like: Determine the prime suspect based on crime scene evidence
  • Near VisionImportance 3.8Level 3.9
  • Written ExpressionImportance 3.8Level 3.1Level 4 looks like: Write a job recommendation for a subordinate
  • Flexibility of ClosureImportance 3.6Level 3.5Level 4 looks like: Look for a golf ball in tall grass
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  • Oral ExpressionImportance 3.6Level 3.8Level 4 looks like: Give instructions to a lost motorist
  • Deductive ReasoningImportance 3.5Level 3.5Level 2 looks like: Know that a stalled car can coast downhill
  • Perceptual SpeedImportance 3.4Level 3.3Level 4 looks like: Read five pressure indicators in 10 seconds to make sure each is within safe limits
  • Speech ClarityImportance 3.3Level 3.1Level 4 looks like: Make stadium-wide announcements during a sporting event
  • Speech RecognitionImportance 3.3Level 3.3Level 4 looks like: Identify a former customer's voice over the phone
  • Information OrderingImportance 3.1Level 3.1Level 2 looks like: Follow the correct steps to make change
  • Speed of ClosureImportance 3.1Level 3.4Level 3 looks like: Recognize a song after hearing only the first few notes
  • Time SharingImportance 3.1Level 3.0Level 3 looks like: Watch street signs while driving at 30 miles an hour
  • Written ComprehensionImportance 3.1Level 3.1Level 4 looks like: Understand an apartment lease
  • Category FlexibilityImportance 2.9Level 2.6Level 3 looks like: Classify flowers according to size, color, and smell
  • Visual Color DiscriminationImportance 2.4Level 2.1Level 1 looks like: Separate laundry into colors and whites
  • Auditory AttentionImportance 2.3Level 2.3Level 2 looks like: Listen to a lecture while people nearby are talking
  • Fluency of IdeasImportance 2.3Level 2.1Level 2 looks like: Name four different uses for a screwdriver
  • VisualizationImportance 2.3Level 2.3Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
  • Control PrecisionImportance 2.1Level 1.6Level 2 looks like: Adjust a room light with a dimmer switch
  • Finger DexterityImportance 2.1Level 1.8Level 2 looks like: Put coins in a parking meter
  • Mathematical ReasoningImportance 2.1Level 1.4Level 1 looks like: Determine how much 20 oranges will cost when they are priced at 5 for 4 dollars
  • MemorizationImportance 2.1Level 2.1Level 1 looks like: Remember the number on your bus to be sure you get back on the right one
  • Number FacilityImportance 2.1Level 1.5Level 1 looks like: Add 2 and 7
  • OriginalityImportance 2.1Level 2.1Level 2 looks like: Use a credit card to open a locked door
  • Arm-Hand SteadinessImportance 2.0Level 1.8Level 2 looks like: Light a candle
  • Depth PerceptionImportance 2.0Level 1.1Level 2 looks like: Merge a car into traffic on a city street
  • Hearing SensitivityImportance 2.0Level 1.5Level 2 looks like: Notice a doorbell ringing
  • Manual DexterityImportance 2.0Level 1.5Level 1 looks like: Screw a light bulb into a light socket
  • Trunk StrengthImportance 2.0Level 1.8Level 2 looks like: Sit up in an office chair
  • Static StrengthImportance 1.9Level 1.6Level 1 looks like: Push an empty shopping cart
  • Explosive StrengthImportance 1.8Level 1.4Level 2 looks like: Hit a nail with a hammer
  • Extent FlexibilityImportance 1.8Level 1.0Level 2 looks like: Reach to adjust the radio in a car
  • Response OrientationImportance 1.8Level 1.3Level 2 looks like: When a doorbell and phone ring at the same time, quickly select which to answer first
  • StaminaImportance 1.8Level 1.1Level 1 looks like: Walk 1/4 mile
  • Wrist-Finger SpeedImportance 1.8Level 0.9
  • Dynamic StrengthImportance 1.6Level 0.6
  • Gross Body EquilibriumImportance 1.6Level 0.9
  • Multilimb CoordinationImportance 1.6Level 0.6
  • Peripheral VisionImportance 1.6Level 1.0Level 2 looks like: Keep in step while marching in a band
  • Reaction TimeImportance 1.6Level 0.9
  • Gross Body CoordinationImportance 1.5Level 0.9
  • Spatial OrientationImportance 1.4Level 0.4
  • Speed of Limb MovementImportance 1.4Level 0.4
  • Night VisionImportance 1.3Level —
  • Dynamic FlexibilityImportance 1.0Level —
  • Glare SensitivityImportance 1.0Level —
  • Rate ControlImportance 1.0Level —
  • Sound LocalizationImportance 1.0Level —

Work activities

Kinds of activity the work is made of.

  • Documenting/Recording InformationImportance 4.8Level 5.0Level 4 looks like: Document the results of a crime scene investigation
  • Communicating with Supervisors, Peers, or SubordinatesImportance 4.6Level 5.6
  • Getting InformationImportance 4.6Level 4.6Level 4 looks like: Review a budget
  • Identifying Objects, Actions, and EventsImportance 4.6Level 5.0Level 4 looks like: Judge the suitability of food products for an event
  • Monitoring Processes, Materials, or SurroundingsImportance 4.6Level 5.5Level 4 looks like: Test electrical circuits
  • Working with ComputersImportance 4.6Level 4.2Level 4 looks like: Write software for keeping track of parts in inventory
  • Updating and Using Relevant KnowledgeImportance 4.4Level 5.2Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
  • Evaluating Information to Determine Compliance with StandardsImportance 4.3Level 5.1Level 4 looks like: Evaluate a complicated insurance claim for compliance with policy terms
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  • Making Decisions and Solving ProblemsImportance 4.2Level 4.3Level 4 looks like: Select the location for a major retail store
  • Processing InformationImportance 4.1Level 4.8Level 4 looks like: Calculate the adjustments for insurance claims
  • Organizing, Planning, and Prioritizing WorkImportance 4.0Level 4.9Level 4 looks like: Plan and adjust a personal to-do list according to changing demands
  • Analyzing Data or InformationImportance 3.9Level 4.0Level 4 looks like: Determine the interest cost to finance a new building
  • Judging the Qualities of Objects, Services, or PeopleImportance 3.9Level 4.7Level 4 looks like: Determine the value of property lost in a fire
  • Inspecting Equipment, Structures, or MaterialsImportance 3.8Level 3.5Level 4 looks like: Inspect equipment in a chemical processing plant
  • Interpreting the Meaning of Information for OthersImportance 3.8Level 3.5Level 4 looks like: Interpret how foreign tax laws apply to U.S. exports
  • Training and Teaching OthersImportance 3.7Level 3.8Level 4 looks like: Teach a social sciences course to high school students
  • Establishing and Maintaining Interpersonal RelationshipsImportance 3.6Level 4.5Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
  • Coaching and Developing OthersImportance 3.4Level 3.7Level 4 looks like: Provide on-the-job training for administrative workers
  • Communicating with People Outside the OrganizationImportance 3.4Level 3.2Level 4 looks like: Present information to potential clients about available services
  • Estimating the Quantifiable Characteristics of Products, Events, or InformationImportance 3.4Level 4.0Level 4 looks like: Estimate the time required to evacuate a city in the event of a major disaster
  • Coordinating the Work and Activities of OthersImportance 3.3Level 3.3Level 4 looks like: Organize the cleanup crew after a major sporting event
  • Performing Administrative ActivitiesImportance 3.3Level 2.8
  • Thinking CreativelyImportance 3.3Level 3.8Level 4 looks like: Adapt popular music for a high school marching band
  • Scheduling Work and ActivitiesImportance 3.2Level 3.6Level 4 looks like: Prepare the work schedule for salesclerks in a large retail store
  • Developing Objectives and StrategiesImportance 3.1Level 3.2Level 4 looks like: Develop the plan to complete the merger of two organizations over a 3-year period
  • Providing Consultation and Advice to OthersImportance 3.1Level 3.3Level 4 looks like: Recommend a new software package to increase operational efficiency
  • Resolving Conflicts and Negotiating with OthersImportance 3.0Level 3.2Level 4 looks like: Get two subordinates to agree about vacation schedules
  • Developing and Building TeamsImportance 2.9Level 2.4Level 1 looks like: Encourage two coworkers to stick with a tough assignment
  • Guiding, Directing, and Motivating SubordinatesImportance 2.9Level 2.8
  • Assisting and Caring for OthersImportance 2.8Level 2.9
  • Handling and Moving ObjectsImportance 2.7Level 3.2Level 4 looks like: Arrange books in a library
  • Controlling Machines and ProcessesImportance 2.4Level 2.2Level 1 looks like: Operate a cash register
  • Performing General Physical ActivitiesImportance 2.4Level 2.2Level 1 looks like: Walk between workstations in a small office
  • Monitoring and Controlling ResourcesImportance 2.3Level 2.3Level 1 looks like: Work as a server responsible for keeping track of utensils
  • Repairing and Maintaining Electronic EquipmentImportance 2.2Level 2.0Level 1 looks like: Use display settings to adjust a television picture
  • Performing for or Working Directly with the PublicImportance 2.1Level 1.9Level 1 looks like: Check tickets at a concert
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentImportance 2.0Level 1.8Level 1 looks like: Specify the lighting for a work area
  • Staffing Organizational UnitsImportance 1.9Level 1.2Level 1 looks like: Work in a position that has minimal staffing requirements
  • Operating Vehicles, Mechanized Devices, or EquipmentImportance 1.6Level 1.1Level 1 looks like: Drive a car
  • Repairing and Maintaining Mechanical EquipmentImportance 1.6Level 1.3Level 1 looks like: Make simple, external adjustments to a door hinge with ordinary hand tools
  • Selling or Influencing OthersImportance 1.4Level —

Work context

The conditions most characteristic of the work, on O*NET's 1–5 context scale.

  • Indoors, Environmentally Controlled5.0
  • Telephone Conversations4.9
  • Importance of Being Exact or Accurate4.8
  • Spend Time Sitting4.8
  • Contact With Others4.7
  • E-Mail4.7
  • Face-to-Face Discussions with Individuals and Within Teams4.7
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls4.6
  • Importance of Repeating Same Tasks4.5
  • Work With or Contribute to a Work Group or Team4.5

Technology

8 tools

Software used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.

In demand (1)

  • Microsoft Office softwarehot

Hot (4; 1 more marked hot above)

  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
Other tools (3)
  • FileMaker Pro
  • iView Systems
  • Microsoft Paint

Related occupations

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ESCO equivalents

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.