Occupation Atlassteward/stewardess
ESCO · http://data.europa.eu/esco/occupation/58ff0ec2-08ba-4b21-b765-babb6d76ca36
steward/stewardess
Stewards/stewardesses perform food and beverage service activities on all land, sea and air travel services.
Compare with another occupationCompare with ship steward/ship stewardess
Job Zone
- 1
- 2
- 3
- 4
- 5
Zone 2: Some Preparation Needed
Some preparation. Usually a high school diploma, some previous work-related skill or experience, and a few months to a year of training with experienced workers.
Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.
Occupational interest profile
CSRConventional · Social · Realistic — the three strongest interests, in order
- C Conventional4.41
- S Social4.19
- R Realistic4.04
- E Enterprising3.63
- I Investigative2.04
- A Artistic1.27
RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.
Job Zone and interest data are borrowed from Flight Attendants (53-2031.00): in the official ESCO–O*NET crosswalk, a broader O*NET occupation that includes this one, and the best-ranked match that has them. ESCO doesn't publish them directly.
Typically associated skills
Essential (7)
ESCO's essential and optional tags describe how its taxonomy relates a skill to this occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role.
- assist passengers
- comply with food safety and hygiene
- greet guests
- handle customer complaints
- handle financial transactions
- maintain customer service
- serve food in table service
Optional (62)
- act reliably
- air transport law
- airport planning
- analyse work-related written reports
- answer questions about the train transport service
- apply transportation management concepts
- assist clients with special needs
- assist passengers in emergency situations
- assist passengers with timetable information
- be friendly to passengers
- carry out pre-flight duties
- check carriages
- check passenger tickets
- common aviation safety regulations
- communicate reports provided by passengers
- communicate verbal instructions
- conduct full-scale emergency plan exercises
- deal with challenging work conditions
- deliver outstanding service
- demonstrate emergency procedures
- distribute local information materials
- execute flight plans
- facilitate safe disembarkation of passengers
- follow verbal instructions
- give instructions to staff
- handle guest luggage
- handle stressful situations in the work place
- handle veterinary emergencies
- have computer literacy
- health and safety measures in transportation
- help to control passenger behaviour during emergency situations
- identify customer's needs
- implement marketing strategies
- implement sales strategies
- inspect cabin service equipment
- maintain relationship with customers
- maintain stock supplies for guest cabin
- maintain vessel safety and emergency equipment
- manage lost and found articles
- manage on board hazards
- manage the customer experience
- oversee guest laundry service
- perform routine flight operations checks
- perform services in a flexible manner
- perform small vessel safety procedures
- physical parts of the vessel
- prepare flight reports
- prepare mixed beverages
- prepare simple meals on board
- process customer orders
- provide first aid
- provide food and beverages
- provide information to passengers
- read stowage plans
- sell souvenirs
- service rooms
- show intercultural awareness
- tolerate stress
- upsell products
- use different communication channels
- use riverspeak to communicate
- vessel safety equipment
O*NET equivalents
From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.
Closest occupations
Compare any occupation →ESCO occupations that share the most of this occupation's 7 essential skills. A plain count, not a hidden score.
ship steward/ship stewardess
7 shared · 14 more of its ownserve food in table service, assist passengers, greet guests, comply with food safety and hygiene
ESCO · Compare
flight attendant
7 shared · 24 more of its ownserve food in table service, assist passengers, greet guests, comply with food safety and hygiene
ESCO · Compare
train attendant
6 shared · 3 more of its ownserve food in table service, assist passengers, greet guests, comply with food safety and hygiene
ESCO · Compare
camping ground operative
5 shared · 6 more of its owngreet guests, comply with food safety and hygiene, handle financial transactions, handle customer complaints
ESCO · Compare
hospitality establishment receptionist
5 shared · 15 more of its owngreet guests, comply with food safety and hygiene, handle financial transactions, handle customer complaints
ESCO · Compare
hotel concierge
4 shared · 5 more of its owngreet guests, comply with food safety and hygiene, handle customer complaints, maintain customer service
ESCO · Compare
hotel butler
4 shared · 6 more of its owngreet guests, comply with food safety and hygiene, handle customer complaints, maintain customer service
ESCO · Compare
night auditor
4 shared · 7 more of its owngreet guests, comply with food safety and hygiene, handle customer complaints, maintain customer service
ESCO · Compare
Use this in your own job architecture
BlissPoint Organization Viewer can link a role directly to this occupation and suggest these skills as that role's starting requirements.
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.